AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Tiscali Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Chartbeat Legacy Chartbeat Analytics and BI Analytics and BI n/a 2024 2024
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
expert.ai Legacy expert.ai Cogito Answers Application, Web and Enterprise Search Content Management n/a 2007 2007 In 2007, Tiscali deployed expert.ai Cogito Answers to automate web and email customer dialogue routing and to generate natural language automated replies. The implementation used expert.ai Cogito Answers in the Application, Web and Enterprise Search category to support customer-service and CRM operations across Tiscali Italy, positioning the application as the front line for inbound digital customer interactions. The deployment centered on Cogito based intelligent CRM capabilities, including automated dialogue classification, email and web routing logic, and automated reply generation tied into agent workflows. expert.ai Cogito Answers was integrated with Tiscali's Siebel CRM to synchronize ticket creation and response context, enabling automated outgoing replies to be recorded in CRM and allowing Siebel to be the system of record for escalations. Operationally the project restructured first line customer-service workflows to route inquiries through the Cogito automation layer and into Siebel for agent intervention when needed, and the vendor described outcomes of faster responses and reduced support costs.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Oracle Legacy JavaScript Apps Development PaaS n/a 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Backup as a Service (BaaS) IaaS 2023 2023
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
OSS/BSS ERP Services and Operations 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Tag Management CRM 2024 2024
IT Decision Makers and Key Stakeholders at Tiscali
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Tiscali Executives
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FAQ - APPS RUN THE WORLD Tiscali Technographics

Tiscali is a Communications organization based in Italy, with around 953 employees and annual revenues of $108.0 million.

Tiscali operates a diverse technology stack with applications such as Chartbeat, expert.ai Cogito Answers and JavaScript, covering areas like Analytics and BI, Application, Web and Enterprise Search and Apps Development.

Tiscali has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Chartbeat, expert.ai and Oracle.

Tiscali recently adopted applications including Chartbeat in 2024, JavaScript in 2024 and Google Tag Manager in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Tiscali’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Tiscali’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Tiscali technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.