Magherafelt, BT45 5QF,
United Kingdom
Tobermore Concrete Products Technographics
Tobermore Concrete Products Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tobermore Concrete Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 219 Tobermore Concrete Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tobermore Concrete Products has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019, Media Lightbox for Digital Asset Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tobermore Concrete Products is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Media Lightbox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tobermore Concrete Products revenues, which have grown to $55.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tobermore Concrete Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tobermore Concrete Products Tech Stack and Enterprise Applications
Tobermore Concrete Products AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Tobermore Concrete Products implemented LiveChat on its website. The LiveChat deployment provides a browser based chat widget for real time visitor engagement and customer support, aligning with the Chatbots and Conversational AI category. The implementation centers on front end site instrumentation and an agent console to manage concurrent chats and canned responses, reflecting standard Chatbots and Conversational AI capabilities.
Operational scope is web channel engagement for customer service and commercial inquiries, staffed by Tobermore agents who use the LiveChat console to handle incoming chats and maintain chat transcripts. Functional modules in use include the LiveChat widget, canned messages, chat history and agent routing features, configured to support message handover and transcript logging. Governance emphasizes web channel ownership by customer facing teams and operational procedures for chat handling and escalation.
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Tobermore Concrete Products Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Tobermore Concrete Products implemented Microsoft 365 as its Collaboration platform. The deployment is observable on the Tobermore website where Microsoft 365 elements are surfaced to support corporate communications and published content. The implementation supports collaboration and productivity across the company’s administrative and operational teams.
Microsoft 365 deployments in the Collaboration category commonly include Exchange Online for email, SharePoint for intranet and content management, OneDrive for user file storage, and Microsoft Teams for meetings and chat, and these modules align with the Collaboration use case observed. The website presence indicates external exposure of Microsoft 365 content or authentication flows, suggesting integration between the Microsoft 365 tenant and Tobermore web properties. Operational governance for the deployment would center on tenant administration, identity and access management, and content sharing policies to manage cross-departmental collaboration.
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Tobermore Concrete Products Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Media Lightbox | Legacy | Media Lightbox | Digital Asset Management | Content Management | n/a | 2016 | 2016 |
In 2016 Tobermore Concrete Products implemented Media Lightbox as its Digital Asset Management platform to centralize product imagery and marketing collateral for UK teams. The deployment is delivered as a vendor hosted SaaS media gallery, providing web portal access for regional sales and marketing staff and serving as the company brand library. The implementation footprint is focused on marketing and sales distribution workflows in the United Kingdom, with cloud hosting and portal provisioning implied by the vendor hosted media portal model.
Observed modules and capabilities include a media library for centralized asset storage, restricted asset protection that applies watermarking and controlled sharing, and an artwork approval workflow for marketing collateral governance. Functional configuration emphasizes asset tagging, permission based access control, approval routing and secure distribution to sales and marketing, aligning Media Lightbox Digital Asset Management to brand management and content governance processes. Rollout and operational governance are oriented to permissioned user groups and approval workflows, with the system noted as live in 2016.
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Tobermore Concrete Products CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tobermore Concrete Products ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Tobermore Concrete Products IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Tobermore Concrete Products CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Tobermore Concrete Products
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tobermore Concrete Products Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||