Tom & Co is a Retail organization based in Belgium, with around 160 employees and annual revenues of $20.0 million.

What enterprise applications does Tom & Co use?

Tom & Co operates a diverse technology stack with applications such as Microsoft 365, PrestaShop and Hotjar, covering areas like Collaboration, eCommerce and Customer Experience.

What digital transformation initiatives has Tom & Co undertaken?

Tom & Co has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, PrestaShop and Contentsquare.

What are the most recent software purchases made by Tom & Co?

Tom & Co recently adopted applications including PrestaShop in 2021, Hotjar in 2021 and New Relic APM in 2020, highlighting its ongoing modernization strategy.

Which IT decision makers lead technology initiatives at Tom & Co?

APPS RUN THE WORLD maintains an up-to-date database of Tom & Co’s key decision makers and IT executives, available to Premium subscribers.

How does APPS RUN THE WORLD track Tom & Co’s IT investments?

Our research team continuously updates Tom & Co’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

How can I access the full list of applications used by Tom & Co?

Subscribe to APPS RUN THE WORLD to access the complete Tom & Co technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

Tom & Co Technographics, Software Purchases, AI and Digital Transformation Initiatives

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Tom & Co Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Tom & Co and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Tom & Co employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Tom & Co has purchased the following applications: Microsoft 365 for Collaboration in 2017, PrestaShop for eCommerce in 2021, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Tom & Co is running and its propensity to invest more and deepen its relationship with Microsoft , PrestaShop , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Tom & Co revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tom & Co intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Microsoft	Legacy	Microsoft 365	Collaboration	Collaboration	n/a	2017	2017	In 2017, Tom & Co implemented Microsoft 365 to address Collaboration needs across its Belgian retail operations. The deployment covers the 160 employee retailer and is positioned to support both corporate office functions and store teams, consolidating email, document sharing, and real time communications under a single productivity platform. Configuration leverages core Microsoft 365 workloads including Exchange Online for corporate email, SharePoint Online for intranet and content hubs, OneDrive for individual file storage and sync, and Microsoft Teams for chat and meetings. The public website references Microsoft 365, indicating tenant based provisioning and public facing integration points that surface collaboration links or authentication flows to employees and partners. Operational governance is centered on centralized identity and access control through Azure Active Directory to manage user lifecycle and role based access across corporate and store users, with mailbox and SharePoint policy controls applied for content handling. Rollout and adoption activities were scoped to retail business functions such as store operations, merchandising, and corporate support, aligning Microsoft 365 with everyday collaboration and content management workflows.

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Microsoft

Legacy

Microsoft 365

Collaboration

n/a

2017

In 2017, Tom & Co implemented Microsoft 365 to address Collaboration needs across its Belgian retail operations. The deployment covers the 160 employee retailer and is positioned to support both corporate office functions and store teams, consolidating email, document sharing, and real time communications under a single productivity platform. Configuration leverages core Microsoft 365 workloads including Exchange Online for corporate email, SharePoint Online for intranet and content hubs, OneDrive for individual file storage and sync, and Microsoft Teams for chat and meetings. The public website references Microsoft 365, indicating tenant based provisioning and public facing integration points that surface collaboration links or authentication flows to employees and partners. Operational governance is centered on centralized identity and access control through Azure Active Directory to manage user lifecycle and role based access across corporate and store users, with mailbox and SharePoint policy controls applied for content handling. Rollout and adoption activities were scoped to retail business functions such as store operations, merchandising, and corporate support, aligning Microsoft 365 with everyday collaboration and content management workflows.

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
PrestaShop	Legacy	PrestaShop	eCommerce	eCommerce	n/a	2021	2021	In 2021, Tom & Co deployed PrestaShop to power its eCommerce presence on tomandco.be. PrestaShop is used as the storefront and back-office eCommerce platform for online retail operations, handling customer-facing product pages and core order workflows. The implementation centers on standard PrestaShop modules, including catalog management with product attributes and categorization, pricing and promotional rule configuration, shopping cart and checkout orchestration, order management, inventory control, and customer account management. Configuration emphasizes merchandising and content management capabilities to maintain product listings and marketing promotions for the Belgian retail catalog. Operationally the PrestaShop instance supports merchandising, marketing, customer service, and fulfillment teams through centralized storefront administration on the public website. Governance focuses on site-level content and catalog workflows, role-based back-office access, and ongoing configuration of product, pricing, and promotional rules to sustain online retail operations.

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

PrestaShop

Legacy

PrestaShop

eCommerce

n/a

2021

In 2021, Tom & Co deployed PrestaShop to power its eCommerce presence on tomandco.be. PrestaShop is used as the storefront and back-office eCommerce platform for online retail operations, handling customer-facing product pages and core order workflows. The implementation centers on standard PrestaShop modules, including catalog management with product attributes and categorization, pricing and promotional rule configuration, shopping cart and checkout orchestration, order management, inventory control, and customer account management. Configuration emphasizes merchandising and content management capabilities to maintain product listings and marketing promotions for the Belgian retail catalog. Operationally the PrestaShop instance supports merchandising, marketing, customer service, and fulfillment teams through centralized storefront administration on the public website. Governance focuses on site-level content and catalog workflows, role-based back-office access, and ongoing configuration of product, pricing, and promotional rules to sustain online retail operations.

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Contentsquare	Legacy	Hotjar	Customer Experience	CRM	n/a	2021	2021	In 2021 Tom & Co implemented Hotjar on its public website tomandco.be. The Hotjar implementation uses the client-side JavaScript snippet embedded in site templates to capture session recordings, heatmaps, funnels, on-site surveys and feedback widgets, providing Customer Experience telemetry for digital analytics and UX evaluation. Deployment was managed by Tom & Co’s digital and marketing teams and was scoped to the retailer’s e-commerce site and product browsing flows, aligning Hotjar data capture with site consent controls and privacy requirements in Belgium. The configuration emphasized page-level instrumentation and behavior analytics rather than backend integrations, positioning Hotjar as the primary Customer Experience tool for user behavior analysis and UX-driven optimization workstreams.

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Contentsquare

Legacy

Hotjar

Customer Experience

CRM

n/a

2021

In 2021 Tom & Co implemented Hotjar on its public website tomandco.be. The Hotjar implementation uses the client-side JavaScript snippet embedded in site templates to capture session recordings, heatmaps, funnels, on-site surveys and feedback widgets, providing Customer Experience telemetry for digital analytics and UX evaluation. Deployment was managed by Tom & Co’s digital and marketing teams and was scoped to the retailer’s e-commerce site and product browsing flows, aligning Hotjar data capture with site consent controls and privacy requirements in Belgium. The configuration emphasized page-level instrumentation and behavior analytics rather than backend integrations, positioning Hotjar as the primary Customer Experience tool for user behavior analysis and UX-driven optimization workstreams.

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Application Performance Management

ITSM

2020

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Transactional Email

PaaS

2018

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Application Hosting and Computing Services

IaaS

2017

SD-WAN

IaaS

2018

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Tom & Co Technographics