Tommy John, Inc.
100 Broadway, 11th Floor,
New York, 10005, NY,
United States
New York, 10005, NY,
United States
1 800-708-3490
Retail
Tommy John, Inc. Technographics
Tommy John, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tommy John, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Tommy John, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tommy John, Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Pingboard for Employee Engagement in 2022, Zendesk Chat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tommy John, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , Amazon Web Services (AWS) , Block (ex Square, Inc) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tommy John, Inc. revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tommy John, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tommy John, Inc. Tech Stack and Enterprise Applications
Tommy John, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Tommy John, Inc. implemented Oracle NetSuite ERP as an ERP Financial solution to centralize accounting, order management, and transactional reporting across the business. The program was delivered by a core project team, and a named team member acted as project manager, subject matter expert, and business analyst throughout the enterprise software solution rollout.
Oracle NetSuite ERP was configured to support core ERP Financial workflows including general ledger and accounts payable and receivable, order-to-cash and procurement workflows, inventory visibility, and financial reporting. The implementation aligned NetSuite configuration with merchandising and product master processes, and the project team executed configuration, testing, and data cutover to establish a single transactional ledger and common master data model.
Integrations were implemented with Product Lifecycle Management Centric to synchronize product master and lifecycle attributes, and with Shopify to drive e-commerce order and SKU flows into the ERP Financial environment. The deployment also touched IT software solutions to support systems integration and ongoing operations.
Governance was organized around the central project team model, combining project management, business analysis, and SME oversight to manage requirements, user acceptance testing, and rollout sequencing. The initiative impacted finance, merchandising, operations, and IT functions and concluded as a successful enterprise software solution rollout for Tommy John, Inc.
|
|
|
|
|
Payment Processing | ERP |
|
2019 | 2019 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
Tommy John, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pingboard | Legacy | Pingboard | Employee Engagement | HCM | n/a | 2022 | 2022 |
In 2022, Tommy John, Inc. implemented Pingboard to support Employee Engagement across its People operations. The deployment established a centralized employee directory and organizational visibility for the company’s Retail and HQ staff.
Pingboard was configured to host org charts, employee profiles, contact information, and onboarding visibility consistent with Employee Engagement functionality. Configuration work emphasized profile attributes, reporting fields, and visibility controls to support onboarding, offboarding, and internal communications workflows.
Operational ownership resides with the People team and a Senior HR Generalist who maintains HRIS data and leads management of Pingboard alongside other HR systems such as Insperity, Envoy, Kisi, DocuSign and JIRA. The HR team conducts frequent audits and troubleshooting to ensure information accuracy and integrity, and leverages Pingboard outputs to inform new hire orientation, check ins and People Team communications.
Governance includes scheduled data quality audits, role based access for HR and managers, and workflow alignment with onboarding and leave processes administered via the PEO Insperity. The Pingboard implementation supports employee lifecycle activities including new hire surveys, orientation coordination, and cross functional visibility for Talent Acquisition and People operations.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2020 | 2020 |
|
Tommy John, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Tommy John, Inc. deployed Zendesk Chat on its website. Zendesk Chat, classified in the Chatbots and Conversational AI category, is implemented as a web-embedded chat widget and cloud SaaS service to handle live customer conversations and pre-purchase inquiries, and Tommy John, Inc. uses Zendesk Chat to support website customer service and e-commerce operations.
The implementation leverages standard conversational modules typical for Chatbots and Conversational AI, including a live chat widget, proactive chat triggers, canned responses, and chat transcript logging. Operational coverage is focused on the public online storefront and customer support team, with agent-facing dashboards and session routing to support staff, and governance organized around scripted response templates and escalation pathways into existing support workflows, with no named backend integrations disclosed.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2019 | 2019 |
|
Tommy John, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2014 | 2014 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2019 | 2019 |
|
Tommy John, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Digital Signing | Content Management |
|
2022 | 2022 |
|
Tommy John, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2018 | 2018 |
|
|
|
|
|
eCommerce | eCommerce |
|
2018 | 2018 |
|
|
|
|
|
eCommerce | eCommerce |
|
2018 | 2018 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2019 | 2019 |
|
Tommy John, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Support | CRM |
|
2014 | 2014 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2018 | 2018 |
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
Tommy John, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
Tommy John, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Tommy John, Inc. Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
PEO (Professional Employer Organization) | Professional Services |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Tommy John, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Co Founder | CXO | Finance | |
|
|
|
President | CXO | Finance | |
|
|
|
Chief Operating Officer | CXO | Finance | |
|
|
|
Vice President Ecommerce | VP | Sales | |
|
|
|
Ecommerce Manager | Manager | Finance | |
|
|
|
Manager, e-Commerce Merchandising | Manager | Finance | |
|
|
|
Senior Recruitment Partner | Director | HR | |
|
|
|
Chief People Officer | CXO | HR | |
|
|
|
Senior HR Generalist | Manager | HR | |
|
Apps Being Evaluated by Tommy John, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tommy John, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tommy John, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Tommy John, Inc. Technographics
Tommy John, Inc. is a Retail organization based in United States,
with around 200 employees and annual revenues of $22.0 million.
Tommy John, Inc. operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Pingboard and Zendesk Chat,
covering areas like ERP Financial, Employee Engagement and Chatbots and Conversational AI.
Tommy John, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Pingboard and Zendesk.
Tommy John, Inc. recently adopted applications including
Pingboard in 2022, DocuSign eSignature in 2022 and Insperity PEO in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tommy John, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tommy John, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tommy John, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.