McHenry, 60050, IL,
United States
TonerHead Inc. Technographics
TonerHead Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TonerHead Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 TonerHead Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TonerHead Inc. has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, Oracle NetSuite CRM for CRM in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TonerHead Inc. is running and its propensity to invest more and deepen its relationship with Google , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TonerHead Inc. revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TonerHead Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TonerHead Inc. Tech Stack and Enterprise Applications
TonerHead Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, TonerHead Inc. deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The cloud SaaS deployment covers the company's 20 employees in the United States and is surfaced through the tonerhead.com domain and company website. The implementation centers on core collaboration services including Gmail, Calendar, Google Drive and Docs for email, scheduling and real-time document collaboration.
Configuration and administration are handled via the Google Workspace admin console with account provisioning, group mailbox configuration and shared drive organization aligned to sales, support and operations workflows. Access controls, identity management settings and mobile device management capabilities are applied to secure accounts and enable distributed work across employee laptops and mobile devices. Governance emphasizes centralized administration, defined user lifecycle processes and policy controls to manage permissions and data sharing within the Collaboration environment.
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TonerHead Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2011 | 2011 |
In 2011 TonerHead Inc. implemented Oracle NetSuite CRM to establish a single platform for customer relationship management. Oracle NetSuite CRM became the primary CRM supporting the communications company, aligning sales, marketing, and customer service workflows.
The deployment focused on standard CRM modules including contact management, opportunity and pipeline management, lead capture and assignment, case management, activity tracking, and dashboards for basic analytics. Oracle NetSuite CRM was configured with role based access controls to suit a 20 person organization, and workflows were created to enforce lead to opportunity progression and service case routing. Automation capabilities were applied to streamline repetitive tasks and to standardize data capture across customer records.
Integrations were implemented at the application layer to consolidate customer interactions, including inbound and outbound email workflows and telephony call logs, ensuring a unified customer record inside Oracle NetSuite CRM. The system was provisioned to support company wide operations in the United States, covering sales, marketing, and customer support functions.
Governance was established around data ownership, CRM usage policies, and stage gating for opportunities, with administrative controls to manage user permissions and data quality rules. Rollout emphasized configuration driven controls rather than custom code, keeping the environment maintainable for a small communications firm.
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IT Decision Makers and Key Stakeholders at TonerHead Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Owner | CXO | Finance | |
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Director of Manufacturing | Director | Finance | |
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Engineering manager | Manager | Finance | |
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Apps Being Evaluated by TonerHead Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||