Toonimo
234 Fifth Ave,
New York, 10001, NY,
United States
New York, 10001, NY,
United States
1 888-319-6572
Professional Services
Toonimo Technographics
Toonimo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Toonimo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 65 Toonimo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Toonimo has purchased the following applications: Toonimo for Digital Adoption in 2019, LiveChat for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Toonimo is running and its propensity to invest more and deepen its relationship with Toonimo , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Toonimo revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Toonimo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Toonimo Tech Stack and Enterprise Applications
Toonimo HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Toonimo | Legacy | Toonimo | Digital Adoption | HCM | n/a | 2019 | 2019 |
In 2019, Toonimo implemented Toonimo on its corporate website. The Toonimo deployment serves as a Digital Adoption solution delivering on page guidance and walkthroughs to website visitors, supporting customer onboarding and self service across marketing and customer success functions. Deployment was focused on the public site and implemented as a client side web integration, embedding the Toonimo script to enable contextual overlays and interactive guidance across key user flows.
Configuration centered on mapping high traffic pages and defining guided walkthrough modules, including step by step tours, contextual tooltips and audio visual prompts, standard capabilities in Digital Adoption applications. Instrumentation recorded engagement events for operational review, and ownership was managed by product and customer success stakeholders to govern content updates and rollout sequencing. The implementation emphasized site level governance and iterative content refinement rather than deep backend integrations, reflecting the company's compact organization and website first operational scope.
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Toonimo AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Toonimo implemented LiveChat on their website as a Chatbots and Conversational AI solution to support customer service and on-site engagement. The deployment established LiveChat as the primary conversational channel for inbound visitor interactions on toonimo.com and positioned the application to handle real time customer inquiries for the company.
The LiveChat implementation was configured around the web chat widget and agent console, with proactive chat triggers, canned responses, offline contact forms, and chat transcript capture enabled. Configuration emphasized session routing to support and sales roles, visitor monitoring for real time context, and standardized canned messaging to ensure consistent agent responses within the Chatbots and Conversational AI framework.
Operational scope is limited to the company website and customer-facing staff, with chat workflows aligned to existing support triage and escalation processes. Governance measures included scripted response libraries and agent usage policies to maintain consistent handling of inbound chats, and LiveChat remains the embedded conversational layer for Toonimo’s customer support and on-site engagement functions.
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Toonimo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Toonimo implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities for its 45-employee professional services firm in the United States. The deployment established Google Workspace as the primary platform for corporate email, calendaring, and team collaboration across the organization.
The Google Workspace implementation uses Gmail, Google Calendar, Google Drive, Google Docs, Sheets, Slides, Google Meet, and the Google Workspace admin console to manage accounts and security. Functional workflows center on shared drives for client deliverables, collaborative document editing, synchronized scheduling for client calls, and internal communication channels aligned to Collaboration use cases.
Administration is organized through the Google Workspace admin console for user provisioning, group management, email routing, and access controls, with governance focused on account lifecycle and basic security settings. Toonimo also exposes Google Workspace capabilities on their website, indicating use of Google Workspace for corporate email and public-facing contact workflows, and the implementation supports business functions including client services, sales, and internal operations.
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Toonimo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Toonimo ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Toonimo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Toonimo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Toonimo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Toonimo IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Toonimo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Toonimo Technographics
Toonimo is a Professional Services organization based in United States,
with around 65 employees and annual revenues of $9.0 million.
Toonimo operates a diverse technology stack with applications such as
Toonimo, LiveChat and Google Workspace (Formerly Google G-Suite),
covering areas like Digital Adoption, Chatbots and Conversational AI and Collaboration.
Toonimo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Toonimo, LiveChat, Inc. and Google.
Toonimo recently adopted applications including
Microsoft Clarity in 2022, Toonimo in 2019 and Amazon CloudFront in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Toonimo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Toonimo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Toonimo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.