Torchbox
Unit 9, Southill,
Chipping Norton, OX7 3EW,
United Kingdom
Chipping Norton, OX7 3EW,
United Kingdom
44 16 0881-1870
Professional Services
Torchbox Technographics
Torchbox Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Torchbox and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Torchbox employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Torchbox has purchased the following applications: PeopleHR Core HR for Core HR in 2019, Zoom for Audio Video and Web Conferencing in 2020, Twilio Segment for Customer Data Platform in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Torchbox is running and its propensity to invest more and deepen its relationship with The Access Group , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Torchbox revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Torchbox intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Torchbox Tech Stack and Enterprise Applications
Torchbox HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | PeopleHR Core HR | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Torchbox deployed PeopleHR Core HR on their website. The implementation uses PeopleHR Core HR as the central Core HR application for employee recordkeeping and HR administration at the 30 person professional services firm based in the United Kingdom.
Configuration focused on employee lifecycle modules typical of Core HR, including personnel records, absence and leave management, onboarding workflows, document storage, and basic performance tracking. The deployment emphasized self-service access through the hosted employee portal at https://torchbox.peoplehr.net, enabling people operations to manage profiles, leave requests, and document retrieval via the website.
Operational ownership sits with HR and people operations teams, with administrative configuration centralized to a small HR administrator to match company size. Rollout is scoped to company employees and HR processes, with website-based access providing a single point of entry for staff.
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Payroll | HCM |
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2019 | 2019 |
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Torchbox Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Torchbox implemented Zoom from Zoom Video Communications, deploying Zoom as its Audio Video and Web Conferencing solution and using Zoom on their website to surface web conferencing access for clients. The deployment leverages the vendor cloud hosted, browser compatible meeting service to provide direct client meeting entry points on corporate pages and to support remote engagement during professional services delivery.
The Torchbox Zoom Audio Video and Web Conferencing implementation concentrates on core meeting and webinar capabilities including video conferencing, screen sharing, and client-facing meeting entry to support remote workshops and client consultations. Architecture and operational setup reflect a small company SaaS adoption model, relying on cloud signaling and media relay while exposing meeting links or embeds on the site, with governance implemented at the staff level to control public access and align conferencing workflows to client engagement and delivery processes.
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Torchbox CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Segment | Customer Data Platform | CRM | n/a | 2021 | 2021 |
In 2021, Torchbox implemented Twilio Segment on its website. Torchbox deployed Twilio Segment as a Customer Data Platform to capture and normalize website event data for marketing and analytics use cases across the organization.
The implementation uses a browser based collection approach with a site wide tracking snippet that collects page events, custom interaction events, and user identification traits, then persists a consistent event taxonomy inside Twilio Segment. Configuration work focused on schema design, event naming conventions, and attribute mapping to ensure the Twilio Segment implementation supports audience building and behavioral analytics workflows. The full application name Twilio Segment appears in the site instrumentation and configuration artifacts to centralize customer event data.
Operational ownership rests with product and marketing stakeholders, who govern event definitions, consent flags, and data retention settings at the collection point. The deployment scope is the corporate website and associated marketing functions, aligning Torchbox Twilio Segment Customer Data Platform with web analytics, user identification, and campaign segmentation processes.
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Torchbox PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Torchbox IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Torchbox
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Torchbox Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Torchbox IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Torchbox digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Torchbox Technographics
Torchbox is a Professional Services organization based in United Kingdom,
with around 30 employees and annual revenues of $2.0 million.
Torchbox operates a diverse technology stack with applications such as
PeopleHR Core HR, Zoom and Twilio Segment,
covering areas like Core HR, Audio Video and Web Conferencing and Customer Data Platform.
Torchbox has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as The Access Group, Zoom Video Communications and Twilio.
Torchbox recently adopted applications including
Slack Connect in 2022, Twilio Segment in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Torchbox’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Torchbox’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Torchbox technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.