Toronto, M1B 5K7, ON,
Canada
Toronto Zoo Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Toronto Zoo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 288 Toronto Zoo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Toronto Zoo has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2024, Google Tag Manager for Tag Management in 2022, Everbridge Mass Notification for Critical Event Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Toronto Zoo is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Toronto Zoo revenues, which have grown to $154.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Toronto Zoo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2024 | 2024 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Everbridge | Legacy | Everbridge Mass Notification | Critical Event Management | TRM | n/a | 2024 | 2024 |
In 2024 Toronto Zoo deployed Everbridge Mass Notification to centralize emergency communications and safeguard staff, volunteers and visitors across its 500 acre campus. Toronto Zoo implemented Everbridge Mass Notification under the Critical Event Management category to provide a single platform for safety and operations messaging across the institution, which supports over 1,000 permanent, part time, seasonal, and volunteer staff and approximately 1.3 million annual guests.
The implementation emphasizes multi channel broadcast capabilities, using SMS, email, desktop alerts and voice to deliver time sensitive warnings. Everbridge Mass Notification was configured to support audience selection and template based messaging, and to enable two way communication for confirmations or follow up, aligning with common Critical Event Management functional workflows such as incident alerting, recipient acknowledgment, and escalation sequencing.
Architecturally the deployment centers on a centralized notification console that orchestrates outbound channels and audience segments, providing campus wide reach across the Zoo property including the five indoor pavilions, the Greenhouse and Wildlife Health Centre, and administration and service buildings. The system was provisioned to address both staff communications and guest facing alerts, allowing operators to target individuals or predefined groups across the Toronto Zoo estate.
Operational rollout focused on configuring segmented recipient lists for employee cohorts and guest notification pathways, and embedding the platform into the Zoo security and incident response processes. Governance design included role based access for notification operators and policy driven message templates to ensure consistent incident communications across safety, animal care and visitor operations.
The stated objective of the deployment is rapid communication during emergencies to protect staff, visitors and the zoo community, leveraging Everbridge Mass Notification capabilities to broadcast critical information and to facilitate two way interactions that confirm recipient status and next steps.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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