AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

TOUCHSTONE ITS Tech Stack and Enterprise Applications

TOUCHSTONE ITS AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, TOUCHSTONE ITS deployed Rocket.chat as a web embedded customer messaging solution. Rocket.chat is present on their public website to provide Chatbots and Conversational AI capabilities for client engagement and inbound support for this 20 employee professional services firm in the United States. Configuration centers on the Rocket.chat web chat widget, real time messaging, channel management, role based access controls and basic automated response flows common to Chatbots and Conversational AI implementations. Operational coverage focuses on client facing functions including sales inquiries and technical support, managed by internal staff through the Rocket.chat admin interface, with governance implemented via administrator accounts, permissioning and chat moderation workflows to align messaging with existing client service processes.
TOUCHSTONE ITS Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2021 2021
In 2021, TOUCHSTONE ITS implemented Algolia Search on their website as a site search capability. The deployment uses Algolia Search to surface and index public website content, and it is categorized under Application, Web and Enterprise Search, with the Algolia Search application providing search API access, query handling, and front-end search experiences. The implementation is delivered as a cloud SaaS search service accessed via the Algolia Search API and managed through the Algolia dashboard, with search indexing configured for the corporate website. Functional modules and capabilities in use include content indexing, query and relevance controls, autocomplete and instant results, and search analytics, aligned with Application, Web and Enterprise Search operational workflows. Search administration and relevance tuning are managed through the Algolia interface and front-end configuration to support the company website search experience.

IT Decision Makers and Key Stakeholders at TOUCHSTONE ITS

First Name Last Name Title Function Department Email Phone
Founder, President & CEO CXO Finance
IT Recruiter CXO HR
IT Recruiter CXO HR
IT Recruiter CXO HR
IT Recruiter CXO HR

Apps Being Evaluated by TOUCHSTONE ITS Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TOUCHSTONE ITS IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TOUCHSTONE ITS digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD TOUCHSTONE ITS Technographics
TOUCHSTONE ITS is a Professional Services organization based in United States, with around 20 employees and annual revenues of $4.0 million.
TOUCHSTONE ITS operates a diverse technology stack with applications such as Rocket.chat and Algolia Search, covering areas like Chatbots and Conversational AI and Application, Web and Enterprise Search.
TOUCHSTONE ITS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Rocket.chat and Algolia.
TOUCHSTONE ITS recently adopted applications including Rocket.chat in 2021 and Algolia Search in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TOUCHSTONE ITS’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates TOUCHSTONE ITS’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TOUCHSTONE ITS technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.