New Delhi, 110001,
India
Tourista International India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tourista International India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Tourista International India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tourista International India has purchased the following applications: Visa Authorize.Net for Payment Processing in 2024, Microsoft 365 for Collaboration in 2025, BSD Technologies Auto Dialer for Call Center in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tourista International India is running and its propensity to invest more and deepen its relationship with Visa , Microsoft , BSD Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tourista International India revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tourista International India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2024 | 2024 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2025 | 2025 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BSD Technologies | Legacy | BSD Technologies Auto Dialer | Call Center | CRM | n/a | 2021 | 2021 |
In 2021, Tourista International India deployed BSD Technologies Auto Dialer in a Call Center environment to support high volumes of inbound and outbound travel and visa customer calls across its India operations. The deployment used BSD Technologies cloud telephony as the core platform and was positioned to improve conversational throughput and inbound routing for a small hospitality services operator.
The implementation combined BSD Technologies Auto Dialer with IVR capabilities and BeTyphon lead-management functionality, implementing automated dialing, interactive voice response flows, and lead capture workflows. Configuration efforts focused on call routing rules, queue management, and lead disposition processes to accelerate agent handling and streamline follow up on travel and visa enquiries.
Operational integration linked the cloud telephony dialer and IVR with BeTyphon lead-management so that inbound calls, outbound campaigns, and lead records were coordinated, enabling handoffs between customer support and sales workflows. The solution supported both inbound service calls and outbound outreach, impacting customer support and lead conversion processes within the organization.
Governance centered on establishing centralized call routing and lead disposition workflows to ensure consistent treatment of travel and visa cases, and to enable more efficient agent tasking. According to the vendor page, the deployment reduced call handling time and improved call routing and lead conversion in India, reflecting the practical outcomes reported by the implementer.
|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2024 | 2024 |
|
|
|
|
|
Tag Management | CRM |
|
2024 | 2024 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Network Management and Monitoring | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2020 | 2020 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||