Burnsville, 28714, NC,
United States
Town of Burnsville, NC Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Burnsville, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Town of Burnsville, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Burnsville, NC has purchased the following applications: Invoice Cloud for Payment Processing in 2020, Southern Software FMS for Government ERP in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Burnsville, NC is running and its propensity to invest more and deepen its relationship with Invoice Cloud , Southern Software , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Burnsville, NC revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Burnsville, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Invoice Cloud | Legacy | Invoice Cloud | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Southern Software | Legacy | Southern Software FMS | Government ERP | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Town of Burnsville, NC implemented Southern Software FMS as its Government ERP to centralize billing, collections, utility billing, tax accounting, and general ledger posting. The deployment positions Southern Software FMS as the primary system of record for tax collection workflows, utility account management, and accounts receivable functions that feed the municipal general ledger.
Southern Software FMS was configured to support distinct functional modules including tax billing and collection, utility billing, payments posting, and general ledger integration. Payments are entered to individual accounts and Southern Software FMS posts transactions to the General Ledger, while the Tax Collector uses the system to prepare the Annual Tax Settlement and the Order of Collection, and to generate a monthly list of delinquent tax accounts for presentation to Town Council.
The utility billing implementation integrates meter reading inputs with the billing module, accepting readings either from manual Public Works staff entry or from an AMR system where readings are downloaded into the billing software. The operational billing workflow includes a pre-register printed by the Public Works Director or assigned staff for accuracy checks, utility clerks preparing and mailing bills, and an online payment path where customers may pay through a third party vendor link on the town website. All credit card payments are automatically imported into Southern Software FMS and deposited to the bank, with utility clerks performing daily reconciliation of deposits to payments and the Finance Director conducting periodic monitoring.
Budgeting and procurement controls are enforced alongside the Southern Software FMS deployment, with the Town Manager and staff preparing the annual budget that the Town Council approves. Department Heads request purchase orders and submit invoices directly to the Finance Director for coding, the procurement policy enforces a cutoff date to prevent year-end overspending, and the Finance Director operates within fund movement limits set by the Budget Ordinance. Written budget amendments are prepared and presented to Town Council, aligning fiscal governance and approval workflows with the Government ERP financial controls.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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