Town of Burnsville, NC
2 Town Square,
Burnsville, 28714, NC,
United States
Burnsville, 28714, NC,
United States
1 828-682-2420
Government
Town of Burnsville, NC Technographics
Town of Burnsville, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Burnsville, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Town of Burnsville, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Burnsville, NC has purchased the following applications: Invoice Cloud for Payment Processing in 2020, Southern Software FMS for Government ERP in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Burnsville, NC is running and its propensity to invest more and deepen its relationship with Invoice Cloud , Southern Software , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Burnsville, NC revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Burnsville, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town of Burnsville, NC Tech Stack and Enterprise Applications
Town of Burnsville, NC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Invoice Cloud | Legacy | Invoice Cloud | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Town of Burnsville, NC implemented Invoice Cloud for Payment Processing. The deployment exposed a public facing online payment portal on the municipal website, with PSN Quick Pay used as the web payment interface for citizen transactions.
Invoice Cloud is configured to support online bill pay workflows consistent with Payment Processing patterns, enabling card and ACH acceptance and customer account payment flows through the town website. The technical footprint is web embedded, linking the townofburnsville.org payment entry points to the PSN Quick Pay checkout experience while Invoice Cloud provides the payment processing application layer. Operational scope centers on municipal finance and utility billing functions, consolidating receivables and online payment handling for town services, with rollout focused on public facing transactions and portal configuration rather than backend system replacement.
|
Town of Burnsville, NC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Southern Software | Legacy | Southern Software FMS | Government ERP | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Town of Burnsville, NC implemented Southern Software FMS as its Government ERP to centralize billing, collections, utility billing, tax accounting, and general ledger posting. The deployment positions Southern Software FMS as the primary system of record for tax collection workflows, utility account management, and accounts receivable functions that feed the municipal general ledger.
Southern Software FMS was configured to support distinct functional modules including tax billing and collection, utility billing, payments posting, and general ledger integration. Payments are entered to individual accounts and Southern Software FMS posts transactions to the General Ledger, while the Tax Collector uses the system to prepare the Annual Tax Settlement and the Order of Collection, and to generate a monthly list of delinquent tax accounts for presentation to Town Council.
The utility billing implementation integrates meter reading inputs with the billing module, accepting readings either from manual Public Works staff entry or from an AMR system where readings are downloaded into the billing software. The operational billing workflow includes a pre-register printed by the Public Works Director or assigned staff for accuracy checks, utility clerks preparing and mailing bills, and an online payment path where customers may pay through a third party vendor link on the town website. All credit card payments are automatically imported into Southern Software FMS and deposited to the bank, with utility clerks performing daily reconciliation of deposits to payments and the Finance Director conducting periodic monitoring.
Budgeting and procurement controls are enforced alongside the Southern Software FMS deployment, with the Town Manager and staff preparing the annual budget that the Town Council approves. Department Heads request purchase orders and submit invoices directly to the Finance Director for coding, the procurement policy enforces a cutoff date to prevent year-end overspending, and the Finance Director operates within fund movement limits set by the Budget Ordinance. Written budget amendments are prepared and presented to Town Council, aligning fiscal governance and approval workflows with the Government ERP financial controls.
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Town of Burnsville, NC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Town of Burnsville, NC implemented Google Workspace (Formerly Google G-Suite) as its cloud collaboration platform. The deployment uses Google Workspace core services including Gmail, Google Calendar, Google Drive, and Docs for municipal communication and document collaboration, managed through the Google Workspace admin console. The use of Google Workspace (Formerly Google G-Suite) is surfaced on the town website, confirming adoption consistent with the Collaboration category.
Configuration details indicate mailbox and domain management for municipal email routing, shared Drive spaces for records and project files, and calendar scheduling across town departments. Administration appears centralized to accommodate the town size of approximately 50 employees, with role based access controls, group provisioning, and standard Google Workspace tenancy and identity management patterns applied. The implementation directly supports business functions such as internal communications, records management, and cross department collaboration while the public site references validate the product presence.
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Town of Burnsville, NC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2019 | 2019 |
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Town of Burnsville, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Town of Burnsville, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Finance Officer | Manager | Finance | |
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|
|
Town Clerk | Manager | Operations | |
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Apps Being Evaluated by Town of Burnsville, NC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Town of Burnsville, NC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Town of Burnsville, NC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Town of Burnsville, NC Technographics
Town of Burnsville, NC is a Government organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
Town of Burnsville, NC operates a diverse technology stack with applications such as
Invoice Cloud, Southern Software FMS and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Government ERP and Collaboration.
Town of Burnsville, NC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Invoice Cloud, Southern Software and Google.
Town of Burnsville, NC recently adopted applications including
Southern Software FMS in 2021, Invoice Cloud in 2020 and Google Cloud Platform (GCP) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Town of Burnsville, NC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Town of Burnsville, NC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Town of Burnsville, NC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.