Carolina Beach, 28428, NC,
United States
Town of Carolina Beach, NC Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Carolina Beach, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 83 Town of Carolina Beach, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Carolina Beach, NC has purchased the following applications: Invoice Cloud for Payment Processing in 2020, Southern Software FMS for Government ERP in 2017, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Carolina Beach, NC is running and its propensity to invest more and deepen its relationship with Invoice Cloud , Southern Software , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Carolina Beach, NC revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Carolina Beach, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Invoice Cloud | Legacy | Invoice Cloud | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Southern Software | Legacy | Southern Software FMS | Government ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, the Town of Carolina Beach, NC deployed Southern Software FMS as its Government ERP to centralize water and sewer administration, billing, and customer service workflows. Southern Software FMS was provisioned to support core municipal financial and utility billing functions across the W/S Administration, Billing, and Customer Service departments.
The implementation configured billing and accounts receivable modules, payment processing workflows and customer service case handling. Operational activity recorded during routine use shows daily application of mail and lockbox payments to accounts, daily processing of AR box and online payments, and daily processing of Invoice Cloud payments. Staff checked voicemails daily and conducted ongoing training, processed five permit payments, opened or updated 45 FMS accounts, set up two accounts for planning, and executed 12 leak and read adjustments.
Governance was implemented as a daily operational cadence that combined transaction processing, staff training, and account provisioning, with the Southern Software FMS payment interfaces integrated into the town payment intake flow via Invoice Cloud and lockbox channels. The rollout focused on embedding standard Government ERP financial controls into municipal billing and customer service processes while maintaining operational routines for reconciliation and account maintenance.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
|
2015 | 2015 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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