Town of Carolina Beach, NC
1121 N. Lake Park Blvd,
Carolina Beach, 28428, NC,
United States
Carolina Beach, 28428, NC,
United States
1 910-458-2999
Government
Town of Carolina Beach, NC Technographics
Town of Carolina Beach, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Carolina Beach, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 83 Town of Carolina Beach, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Carolina Beach, NC has purchased the following applications: Invoice Cloud for Payment Processing in 2020, Southern Software FMS for Government ERP in 2017, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Carolina Beach, NC is running and its propensity to invest more and deepen its relationship with Invoice Cloud , Southern Software , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Carolina Beach, NC revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Carolina Beach, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town of Carolina Beach, NC Tech Stack and Enterprise Applications
Town of Carolina Beach, NC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Invoice Cloud | Legacy | Invoice Cloud | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, the Town of Carolina Beach, NC deployed Invoice Cloud on its public website to provide online bill payment for water and sewer services. The implementation positions Invoice Cloud as the municipality's Payment Processing solution for customer-facing billing, enabling electronic bill presentment and online payment acceptance through the town's Water and Sewer Services online billing page.
Invoice Cloud is embedded in the municipal website to support customer self-service workflows typical of Payment Processing applications, including account lookup, invoice viewing, and payment submission. The deployment scope is focused on the Water and Sewer Services business function and affects utilities billing, customer service, and municipal finance operations. Architecturally the solution is a web-hosted payment integration that centralizes payment capture and customer payment workflows on the vendor platform while surfacing interfaces on the town website. Operational ownership and governance are aligned with the Water and Sewer Services department, which manages billing workflows and customer communications through the hosted Invoice Cloud payment and presentment tooling.
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Town of Carolina Beach, NC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Southern Software | Legacy | Southern Software FMS | Government ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, the Town of Carolina Beach, NC deployed Southern Software FMS as its Government ERP to centralize water and sewer administration, billing, and customer service workflows. Southern Software FMS was provisioned to support core municipal financial and utility billing functions across the W/S Administration, Billing, and Customer Service departments.
The implementation configured billing and accounts receivable modules, payment processing workflows and customer service case handling. Operational activity recorded during routine use shows daily application of mail and lockbox payments to accounts, daily processing of AR box and online payments, and daily processing of Invoice Cloud payments. Staff checked voicemails daily and conducted ongoing training, processed five permit payments, opened or updated 45 FMS accounts, set up two accounts for planning, and executed 12 leak and read adjustments.
Governance was implemented as a daily operational cadence that combined transaction processing, staff training, and account provisioning, with the Southern Software FMS payment interfaces integrated into the town payment intake flow via Invoice Cloud and lockbox channels. The rollout focused on embedding standard Government ERP financial controls into municipal billing and customer service processes while maintaining operational routines for reconciliation and account maintenance.
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Town of Carolina Beach, NC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 the Town of Carolina Beach, NC implemented Microsoft 365, classified as Collaboration. Public site references show Microsoft 365 is in use on their website, indicating an institutional tenant provisioned for municipal communications and staff productivity.
The Microsoft 365 deployment aligns with cloud tenant architecture and leverages Collaboration capabilities such as Exchange Online email, SharePoint Online intranet and document management, OneDrive for Business file synchronization, and Microsoft Teams for real time collaboration. Operational scope focuses on municipal administration and public facing communications, supporting departments involved in records, permitting, and general administrative functions. Governance is described through tenant administration patterns including role based access control, centralized policy configuration, and compliance controls available through the Microsoft 365 admin center.
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Collaboration | Collaboration |
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2015 | 2015 |
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Town of Carolina Beach, NC PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2022 | 2022 |
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Town of Carolina Beach, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Town of Carolina Beach, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Finance Director | Director | Finance | |
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Town Clerk | Manager | Operations | |
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Apps Being Evaluated by Town of Carolina Beach, NC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Town of Carolina Beach, NC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Town of Carolina Beach, NC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Town of Carolina Beach, NC Technographics
Town of Carolina Beach, NC is a Government organization based in United States,
with around 83 employees and annual revenues of $10.0 million.
Town of Carolina Beach, NC operates a diverse technology stack with applications such as
Invoice Cloud, Southern Software FMS and Microsoft 365,
covering areas like Payment Processing, Government ERP and Collaboration.
Town of Carolina Beach, NC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Invoice Cloud, Southern Software and Microsoft.
Town of Carolina Beach, NC recently adopted applications including
Esri Arcgis in 2022, Invoice Cloud in 2020 and Akamai CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Town of Carolina Beach, NC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Town of Carolina Beach, NC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Town of Carolina Beach, NC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.