Oak Island, 28465, NC,
United States
Town of Oak Island, NC Technographics
Town of Oak Island, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Oak Island, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Town of Oak Island, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Oak Island, NC has purchased the following applications: Tyler Municipal Online Payments for Payment Processing in 2012, Tyler Eagle Self Service for Employee Self Service in 2017, Tyler Incode ERP for Government ERP in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Oak Island, NC is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Microsoft , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Oak Island, NC revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Oak Island, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town of Oak Island, NC Tech Stack and Enterprise Applications
Town of Oak Island, NC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Municipal Online Payments | Payment Processing | ERP | n/a | 2012 | 2012 |
In 2012, Town of Oak Island, NC implemented Tyler Municipal Online Payments. Town of Oak Island, NC implemented Tyler Municipal Online Payments in 2012 to provide Payment Processing for municipal revenue collection through its public website. The implementation exposes Tyler Municipal Online Payments as a web-facing payment portal on the town website, enabling online payment capture, payment method handling, transaction recording, and electronic receipt issuance for citizen-facing payments. The deployment emphasizes a hosted, web-integrated architecture that presents a customer-facing payment interface embedded on municipal pages while presenting administrative transaction views for town staff. Operational coverage centers on municipal payment workflows routed through the Town of Oak Island website, with administrative capabilities for transaction reporting and receipt management used by municipal finance personnel.
|
Town of Oak Island, NC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Eagle Self Service | Employee Self Service | HCM | n/a | 2017 | 2017 |
In 2017 the Town of Oak Island, NC implemented Tyler Eagle Self Service as an Employee Self Service deployment that centered on clerk and recorder access. The town configured Tyler Clerk/Recorder Self-Service on its public website, providing online document search and record request functionality to support municipal records workflows and public access.
Deployment was delivered through the Tyler-hosted CitizenAccess portal as shown on the town site, indicating a hosted configuration of Tyler Eagle Self Service. Operational scope focused on clerk and recorder business functions within town government, with configuration work to provision the public portal, authenticate users tied to municipal accounts, and route incoming record requests to clerk staff for processing.
|
Town of Oak Island, NC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Incode ERP | Government ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Town of Oak Island, NC implemented Tyler Incode ERP as its Government ERP to centralize municipal accounting, utility billing, and payroll functions. Town of Oak Island, NC deployed Tyler Incode ERP to manage core municipal finance workflows and sustain daily fund accounting for multiple funds.
The implementation focused on core municipal modules, including the general ledger, accounts payable, accounts receivable, payroll, utility billing, property tax and sewer assessment ledgers, cash collections, and customer billing and collections functionality. The finance team maintained pooled cash daily monitoring and reconciliations across subsidiary ledgers, bank statements, and the general ledger as part of standard accounting operations.
Operational responsibility for the system sat within the finance department, with an Accounting Services Analyst reporting to the Finance Director and leading a team of ten to configure, correct, and operate Incode modules. The role included oversight of cash collections, utility billing, payroll processing and reconciliation activities, collaboration with Human Resources on payroll deductions, and serving as the primary point of contact for annual auditors.
The project record notes a managed conversion to Incode that was completed successfully, with ongoing governance work to evaluate and resolve complex discrepancies and to train staff on regulatory controls and fraud detection related to cash and check handling. Tyler Incode ERP therefore served as the transactional and reporting backbone for Town of Oak Island, NC municipal finance operations.
|
Town of Oak Island, NC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Town of Oak Island, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Town of Oak Island, NC
Apps Being Evaluated by Town of Oak Island, NC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||