Town of Surf City, NC
214 W. Florence Way Surf City Municipal Complex,
Hampstead, 28443, NC,
United States
Hampstead, 28443, NC,
United States
1 910-328-4131
Government
Town of Surf City, NC Technographics
Town of Surf City, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Surf City, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 Town of Surf City, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Surf City, NC has purchased the following applications: NEOGOV ATS for Applicant Tracking System in 2020, Microsoft 365 for Collaboration in 2017, Granicus govDelivery for Citizen Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Surf City, NC is running and its propensity to invest more and deepen its relationship with NEOGOV , Microsoft , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Surf City, NC revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Surf City, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town of Surf City, NC Tech Stack and Enterprise Applications
Town of Surf City, NC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, the Town of Surf City, NC implemented NEOGOV ATS as its Applicant Tracking System. The deployment put NEOGOV ATS on the municipal careers page, using the application on their website to present public job listings and collect applicant submissions through the town site.
Configuration centered on standard Applicant Tracking System capabilities, including job requisition creation, online application intake, candidate stage tracking, automated applicant notifications, and role-based hiring workflows. NEOGOV ATS was configured to standardize application forms and maintain centralized applicant records for municipal HR use.
Operational scope covered the town’s HR and hiring processes across municipal departments, centralizing applicant data and administrative workflows for HR staff and hiring managers. Public-facing integration with the careers page ensured consistent job posting presentation and a self-service applicant experience.
Governance and rollout emphasized role permission configuration and mapping municipal recruitment approval flows into NEOGOV ATS requisition and workflow controls. Administrative setup and user enablement were focused on aligning municipal hiring practices with the platform’s candidate management and requisition capabilities.
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Town of Surf City, NC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
Town of Surf City, NC implemented Microsoft 365 in 2017. The municipal organization with roughly 75 employees deployed Microsoft 365 as its primary Collaboration platform and is using Microsoft 365 capabilities to support both internal productivity and public-facing content on its official website.
The implementation centers on Collaboration capabilities such as enterprise email, document management and cloud storage, team collaboration and real-time communications, and web content publishing for citizen services. Configuration signals indicate a cloud-hosted SaaS architecture with tenant-level administration, content publishing workflows for the website, and standard collaboration controls to manage municipal document libraries and shared team workspaces.
Operational coverage spans core municipal departments and the public web channel, with user provisioning and role-based access controls applied to separate internal staff access from public content endpoints. The deployment aligns application-level governance with municipal content publishing processes, emphasizing access control, versioning, and records-oriented document management consistent with government data handling needs.
Governance and operational practices focus on centralized administration of Collaboration services, content approval workflows for website publishing, and established processes for user lifecycle management. Microsoft 365 is positioned as the towns integrated Collaboration fabric supporting municipal business functions such as administration, public communications, and records management.
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Town of Surf City, NC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Town of Surf City, NC deployed Granicus govDelivery to centralize municipal outreach and resident communications. The deployment is classified under Citizen Engagement and is implemented on the town website to capture subscriptions and publish outbound notifications. Scope of use includes resident notifications, service notices and event announcements delivered through web and email channels.
The Granicus govDelivery implementation emphasizes web integration for subscription capture, managed distribution lists and targeted notification workflows, using Granicus govDelivery for email and web-based messaging. Functional capabilities implemented include subscription management, template-driven messaging, scheduling, audience segmentation and reporting to support communications governance. Operational ownership is held by municipal communications and town administration teams, with content publishing workflows and subscriber list governance executed through the Granicus govDelivery interface.
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Citizen Engagement | CRM |
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2018 | 2018 |
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Citizen Engagement | CRM |
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2020 | 2021 |
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Utilities Customer Care and Billing | CRM |
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2020 | 2020 |
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Town of Surf City, NC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Town of Surf City, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Town of Surf City, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Town of Surf City, NC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Town of Surf City, NC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Town of Surf City, NC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Town of Surf City, NC Technographics
Town of Surf City, NC is a Government organization based in United States,
with around 75 employees and annual revenues of $15.0 million.
Town of Surf City, NC operates a diverse technology stack with applications such as
NEOGOV ATS, Microsoft 365 and Granicus govDelivery,
covering areas like Applicant Tracking System, Collaboration and Citizen Engagement .
Town of Surf City, NC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as NEOGOV, Microsoft and Granicus.
Town of Surf City, NC recently adopted applications including
NEOGOV ATS in 2020, OpenGov ViewPoint Cloud in 2020 and Edmunds GovTech Utilities Collection in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Town of Surf City, NC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Town of Surf City, NC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Town of Surf City, NC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.