Hanoi, x,
Vietnam
TPBank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by TPBank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7939 TPBank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TPBank has purchased the following applications: FPT.iHRP for Core HR in 2014, Oracle Flexcube for Core Banking in 2014, IBM Watson Machine Learning for ML and Data Science Platforms in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TPBank is running and its propensity to invest more and deepen its relationship with FPT.COM.VN , Zira.ai , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TPBank revenues, which have grown to $664.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TPBank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FPT.COM.VN | Legacy | FPT.iHRP | Core HR | HCM | n/a | 2014 | 2014 |
In 2014, TPBank implemented FPT.iHRP from FPT.COM.VN as its Core HR system to centralize human resources operations. The deployment established FPT.iHRP as the bank's primary application for personnel administration and recruitment workflows.
The implementation configured core modules including personnel master data management, recruitment and candidate tracking, labor records and document storage, and contract lifecycle management. Functional capabilities implemented included creation and management of invitation letters, probation contracts, training commitments, official contracts, re-signed contracts, and contract signing notices, reflecting category-aligned HR recordkeeping and document workflow features.
Operational scope centered on TPBank's HR department with explicit coverage of recruitment activities, onboarding and probation processes, contract renewals and terminations, and employee inquiry handling for head office staff. Day to day use included entering candidate CVs, scheduling interviews, monitoring candidate tests, receiving input personnel data, and maintaining personnel information on the FPT.iHRP system.
Governance and workflow changes focused on standardizing contract and personnel procedures, centralizing labor records storage, and formalizing reporting and sign-off workflows for recruitment, transition periods, re-signing, promotions and appointments. The configuration emphasized structured recordkeeping and procedural controls consistent with Core HR operational governance.
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Payroll | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2014 | 2014 |
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Digital Banking | ERP Services and Operations |
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2020 | 2020 |
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Loan Management | ERP Services and Operations |
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2015 | 2015 |
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Loan Management | ERP Services and Operations |
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2016 | 2016 |
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Loan Management | ERP Services and Operations |
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2015 | 2015 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Watson Machine Learning | ML and Data Science Platforms | AI Development | n/a | 2021 | 2024 |
In 2021, TPBank implemented IBM Watson Machine Learning as part of an IBM Cloud Pak for Data deployment to accelerate credit card propensity modeling and improve digital acquisition in Vietnam. The deployment used IBM Watson Studio together with IBM Watson Machine Learning within the ML and Data Science Platforms category to support marketing and CRM acquisition use cases and to centralize model development for the bank.
The implementation focused on building and operationalizing credit card propensity models, leveraging Watson Studio for experiment management and model development and IBM Watson Machine Learning for model training, versioning and deployment. Standard model lifecycle practices were applied, including model training pipelines, automated scoring endpoints and model registry artifacts to support repeatable production deployments.
Integrations targeted marketing and CRM workflows to drive digital acquisition and conversion optimization, with models deployed into the digital channel and campaign decisioning processes in Vietnam. Operational ownership rested with the bank’s data science teams, who used the platform to standardize modeling approaches and share assets across marketing initiatives.
Governance and process changes emphasized production model control and faster time to deploy, with the platform reducing model development and deployment times across the bank’s data science teams. The project delivered a 24% conversion uplift for digital credit card acquisition, demonstrating the application of IBM Watson Machine Learning to marketing and CRM functions at TPBank.
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2012 | 2012 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2017 | 2017 |
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Digital Workspace | IaaS |
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2014 | 2014 |
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