Traffix
1-375 Wheelabrator Way,
Milton, L9T 3C1, ON,
Canada
Milton, L9T 3C1, ON,
Canada
1 905-875-0708
Transportation
Traffix Technographics
Traffix Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Traffix and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Traffix employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Traffix has purchased the following applications: FrontApp for Collaboration in 2020, DocuSign eSignature for Digital Signing in 2021, 3Gtms Visibility Platform for Transportation Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Traffix is running and its propensity to invest more and deepen its relationship with Front , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Traffix revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Traffix intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Traffix Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Front | Legacy | FrontApp | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Traffix implemented FrontApp as its Collaboration solution, centralizing external communications for the Canada based transportation company with roughly 450 employees. The deployment of FrontApp targeted companywide communication workflows to reduce fragmentation across email and messaging channels, positioning FrontApp as the primary Collaboration layer for customer facing and operational correspondence.
The implementation emphasized shared inboxes and team inbox segregation, assignment and ownership controls, internal notes and shared drafts, and automation for routing and templated responses. Configuration included mailbox provisioning per functional team, rule based routing and escalation workflows, and role based access for agents and supervisors to align with standard Collaboration operational controls.
Integrations focused on consolidating email and messaging sources into FrontApp and exposing unified threads for customer support, dispatch, and operations teams. Governance introduced centralized inbox ownership, documented assignment workflows, and formalized response processes to improve coordination across business functions, with phased enablement by department and training for operational users.
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Traffix implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment embedded DocuSign eSignature signing flows into web pages to present documents to external users and capture legally binding electronic signatures through hosted and embedded signing components.
Configuration focused on signature capture, templated documents, signing ceremony audit trails, and site-consistent branding to preserve user experience on the Traffix website. Operational scope centered on customer-facing document execution workflows supporting sales and service interactions, with administrative controls for template management and execution logging managed through the DocuSign eSignature administration console.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 3Gtms | Legacy | 3Gtms Visibility Platform | Transportation Management | SCM | n/a | 2020 | 2020 |
In 2020, Traffix implemented the 3Gtms Visibility Platform within its Transportation Management environment to accelerate solutions and services for its less than truckload customers. The deployment was positioned to support Traffix's role as one of North America’s longest serving third party logistics specialists, with a focus on LTL operational efficiency and customer visibility.
The 3Gtms Visibility Platform implementation concentrated on core visibility and operational modules, including real time shipment visibility, event and exception management, carrier management for LTL lanes, shipment orchestration, and operational analytics to support route and load planning workflows. Configuration emphasized standardized event vocabularies and consolidated shipment status to enable consistent tracking across LTL workflows.
Operational scope covered Traffix transportation operations and customer service teams across its North American service footprint, with the platform used to centralize LTL status for customer communications and internal dispatch processes. The integration of the 3Gtms Visibility Platform into day to day transportation management practices supported tighter coordination between carrier operations and customer facing functions.
Governance was structured around centralized operational ownership and process standardization, with rollout staged to align platform configuration to LTL service offerings and internal operational procedures. The implementation narrative for the 3Gtms Visibility Platform reflects a category aligned approach to Transportation Management, prioritizing visibility, exception handling, and standardized operational workflows for LTL customers.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Traffix
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Traffix Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Traffix IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Traffix digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Traffix Technographics
Traffix is a Transportation organization based in Canada,
with around 450 employees and annual revenues of $90.0 million.
Traffix operates a diverse technology stack with applications such as
FrontApp, DocuSign eSignature and 3Gtms Visibility Platform,
covering areas like Collaboration, Digital Signing and Transportation Management.
Traffix has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Front, DocuSign and 3Gtms.
Traffix recently adopted applications including
DocuSign eSignature in 2021, Pathwire Mailgun in 2021 and GoDaddy in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Traffix’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Traffix’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Traffix technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.