Rochdale, OL12 6AE,
United Kingdom
Translation Empire Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Translation Empire and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Translation Empire employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Translation Empire has purchased the following applications: Deskpro Chat for Chatbots and Conversational AI in 2022, Lead Forensics for Marketing Analytics, Lead Generation in 2019, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Translation Empire is running and its propensity to invest more and deepen its relationship with Deskpro , Lead Forensics , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Translation Empire revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Translation Empire intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deskpro | Legacy | Deskpro Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Translation Empire implemented Deskpro Chat on its public website. The deployment of Deskpro Chat delivers Chatbots and Conversational AI capabilities through an embedded web chat widget, providing automated first responses, scripted conversational flows, and contact capture for inbound visitor queries. The configuration emphasizes lightweight automation appropriate for a two person professional services firm, routing sessions that require human attention to manual review and follow up.
Operational coverage centers on customer support and lead capture, with Deskpro Chat configured to store session transcripts and contact details within the Deskpro Chat environment for human handling. Governance and process changes were limited to small-team rules for escalation and transcript review, and conversation scripts were tuned to common translation service inquiries to minimize ongoing administration.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lead Forensics | Legacy | Lead Forensics | Marketing Analytics, Lead Generation | CRM | n/a | 2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||