Travel Holdings
220 E Central Pkwy Ste 4010,
Altamonte Springs, 32701-3439, FL,
United States
Altamonte Springs, 32701-3439, FL,
United States
1 407-215-7465
Professional Services
Travel Holdings Technographics
Travel Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Travel Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Travel Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Travel Holdings has purchased the following applications: Microsoft 365 for Collaboration in 2018, Salesforce Pardot for Marketing Automation in 2020, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Travel Holdings is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , iContact Marketing Corp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Travel Holdings revenues, which have grown to $778.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Travel Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Travel Holdings Tech Stack and Enterprise Applications
Travel Holdings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Travel Holdings deployed Microsoft 365 as its Collaboration platform. The deployment was executed as a cloud-hosted Microsoft 365 tenant to standardize productivity and communication for a roughly 600 person professional services organization, concentrating on core Collaboration workflows across email, meetings, and document collaboration.
Microsoft 365 was configured to deliver Exchange Online for corporate email, Microsoft Teams for persistent chat and meetings, SharePoint Online and OneDrive for document storage and intranet content, and Microsoft Office client applications for authoring and real time coauthoring. Identity and access management followed cloud identity and provisioning patterns to enable role based access control, group provisioning, and policy driven retention and compliance capabilities typical of Collaboration deployments.
Operational scope covered corporate departments including sales, operations, and IT, with tenant level governance established for user provisioning, group lifecycle management, and content governance across SharePoint and OneDrive. Rollout workstreams centralized document collaboration, email consolidation, and meeting standardization under Microsoft 365, while administrative governance defined administrative roles, policy enforcement, and lifecycle processes for accounts and sites.
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Collaboration | Collaboration |
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2016 | 2016 |
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Travel Holdings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Pardot | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020, Travel Holdings deployed Salesforce Pardot as its Marketing Automation platform. Travel Holdings implemented Salesforce Pardot on their website to centralize digital lead capture, automate email nurturing, and instrument web engagement for marketing and demand generation functions. The deployment is focused at the site level, embedding Pardot forms, landing pages, and tracking pixels into the corporate website to capture prospect behavior and campaign responses.
Salesforce Pardot was configured to provide core Marketing Automation capabilities including email campaign orchestration, prospect scoring and grading, segmentation, landing page hosting, and automation rules to route and nurture leads. Configuration and operational ownership were aligned to marketing operations, with processes for campaign asset management, segmentation schemas, and prospect lifecycle orchestration to support lead qualification and handoff to sales. Travel Holdings Salesforce Pardot Marketing Automation supports ongoing digital campaign execution and marketing data capture across the organization.
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Marketing Automation | CRM |
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2012 | 2012 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Travel Holdings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Travel Holdings implemented Atlassian Jira Service Desk as its IT Service Management solution. The deployment is visible on the company website, indicating a customer-facing service portal is in use to capture external support requests and route them into centralized ticketing workflows.
Atlassian Jira Service Desk has been configured to support typical IT service management capabilities, including a web portal for request intake, structured request types and queues, SLA management and automated routing rules. Configurations emphasize request and incident workflow orchestration, ticket categorization and automation for repetitive tasks, with knowledge base linkage to support self-service and deflection.
Operational coverage spans the customer-facing support channel on the website and internal IT and support teams that manage incoming tickets and escalations. Governance changes center on centralized ticket ownership, role-based access to service queues, defined escalation rules and a service catalog model to standardize request fulfillment and incident response within the IT Service Management framework.
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Travel Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Travel Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Travel Holdings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Travel Holdings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Travel Holdings digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Travel Holdings Technographics
Travel Holdings is a Professional Services organization based in United States,
with around 600 employees and annual revenues of $778.0 million.
Travel Holdings operates a diverse technology stack with applications such as
Microsoft 365, Salesforce Pardot and Atlassian Jira Service Desk,
covering areas like Collaboration, Marketing Automation and IT Service Management.
Travel Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Salesforce and Atlassian.
Travel Holdings recently adopted applications including
Amazon EC2 in 2022, Salesforce Sales Cloud in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Travel Holdings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Travel Holdings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Travel Holdings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.