Deeside, CH5 2DL,
United Kingdom
Travelbag Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Travelbag and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 154 Travelbag employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Travelbag has purchased the following applications: Inspiretec Reservation for Reservation and Booking Management in 2021, Microsoft 365 for Collaboration in 2022, Inspiretec CRM for CRM in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Travelbag is running and its propensity to invest more and deepen its relationship with Inspiretec , Microsoft , Feefo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Travelbag revenues, which have grown to $228.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Travelbag intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inspiretec | Legacy | Inspiretec Reservation | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Travelbag implemented Inspiretec Reservation in the Reservation and Booking Management category to consolidate booking workflows and improve lead handling. The deployment centered on pairing Inspiretec CRM with the existing Inspiretec Reservations booking platform to create a synchronized customer and booking record across sales and reservations functions.
The implementation included CRM lead management and enquiry prioritisation workflows, and configuration of the booking engine to surface real time customer details to sales agents. Inspiretec Reservation provided instant access to customer information and enquiry context, enabling telephone and web inquiry handling to be routed and prioritized within the same Reservation and Booking Management environment.
Integrations were explicit between Inspiretec CRM and the Inspiretec Reservations booking platform, linking web enquiry capture to the CRM lead pipeline and to booking record creation. Operational coverage focused on Travelbag’s UK sales and reservations teams, with the integrated CRM and reservation platform supporting enquiry intake, prioritisation, and booking conversion processes.
Governance changes emphasized centralized enquiry handling and standardized prioritisation workflows to improve sales efficiency and booking throughput. The integrated deployment delivered improved enquiry prioritisation and instant customer data visibility, and Travelbag reported approximately a 5 percent uplift in web enquiry booking conversions following the integration of CRM and the Inspiretec Reservations booking platform.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inspiretec | Legacy | Inspiretec CRM | CRM | CRM | n/a | 2023 | 2023 |
In 2023 Travelbag implemented Inspiretec CRM as its CRM solution to centralise customer enquiries and improve lead management and sales efficiency. The implementation timeline reflected a typical SaaS deployment cadence and focused on capturing web enquiries and streamlining front office sales workflows.
Inspiretec CRM was configured to provide enquiry capture, automated lead routing, sales pipeline management, and booking conversion tracking as core functional modules. The deployment included automation for lead assignment and pipeline stage orchestration to reduce manual handoffs, along with reporting and dashboarding to surface enquiry to booking conversion metrics for commercial and sales teams.
Inspiretec CRM was integrated with Travelbag's existing booking platform to consolidate web leads and booking records into a single operational view. Operational coverage targeted sales and reservations teams, centralising enquiry intake, lead qualification, and booking follow up processes. The case study reports a 5% uplift in web enquiry booking conversions as the implementation outcome.
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation, Sales Automation | CRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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