Lewes, 19958-9776, DE,
United States
Travelersbox United States Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Travelersbox United States and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Travelersbox United States employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Travelersbox United States has purchased the following applications: VeriShow for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Travelersbox United States is running and its propensity to invest more and deepen its relationship with VeriShow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Travelersbox United States revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Travelersbox United States intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VeriShow | Legacy | VeriShow | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, TravelersBox integrated VeriShow as a Collaboration application into its airport kiosks to provide live agent assistance during kiosk transactions. The VeriShow deployment embedded video-chat and kiosk collaboration technology directly into machines used at airports, enabling travelers to receive real-time support while using the kiosks across multiple countries.
Implementation centered on VeriShow's video chat and kiosk collaboration capabilities, configuring session initiation from the kiosk interface, live agent video support, and interactive remote assistance workflows. Configuration work focused on agent session routing and in-session collaboration controls to support customer queries during kiosk transactions, with integration points placed at the kiosk user interface and kiosk operations layer.
The rollout targeted airport kiosks worldwide and affected retail kiosk customer support and in-person assistance processes within the travel and airport environment. According to the vendor press release, operational coordination was required between kiosk operations and customer support to handle live agent staffing and session management, and the integration improved in-person assistance and user experience for kiosk transactions across multiple countries.
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