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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

The Fine Bedding Company Tech Stack and Enterprise Applications

The Fine Bedding Company ERP
Vendor
Previous System
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Category
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VAR/SI
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Insight
Sage Sage 1000 Sage Business Cloud X3 (ex Sage ERP X3) ERP Financial ERP n/a 2022 2022
In 2022, The Fine Bedding Company implemented Sage Business Cloud X3, deploying an ERP Financial solution to replace Sage 1000. The project was led by an internal technical project manager who combined 50 percent project management and 50 percent IT management responsibilities, overseeing the X3 rollout alongside broader IT operations for the UK retailer. The implementation emphasized data migration and switchover sequencing, with a designed and executed data migration strategy that enabled a successful go live of Sage Business Cloud X3. Configuration work aligned with core financial management and transactional workflows typical of the ERP Financial category, and the technical lead contributed to integration design and partial development to support partner connectivity. Integrations were built using an integration stack that included Pentaho for data integration, MQTT for messaging, MySQL and Apache on Linux as supporting infrastructure. The program scoped connections to commerce and logistics partners including Multi Channel Logistics, Davies Turner, John Lewis, Next, Debenhams, EMG, Shopify, Amazon, and OpenText, and engaged consulting and service providers including Datel, JB Cole, BCN, and Ionos to support specific integration and hosting needs. Governance changes and process improvements were introduced during the rollout, including deployment of open source tools to support the software lifecycle such as Mantis issue tracking, Klaros Test Management, and Trello for task coordination. The technical project manager also introduced best practices for outsourced software development, and handled operational tasks like network improvements and incident management to stabilize the production environment. Explicit outcomes recorded for the program include the successful go live of Sage Business Cloud X3, the design and implementation of the data migration and switchover strategy, the migration from a Citrix based office architecture to Microsoft Office 365, and the scouting and selection of data integration platforms to enable faster onboarding of new business partners.
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
The Fine Bedding Company AI-Powered Application
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Tidio Legacy Tidio Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, The Fine Bedding Company implemented Tidio Live Chat on its public website, deploying a customer facing chat widget categorized as Chatbots and Conversational AI. Tidio Live Chat is provisioned as a browser embedded widget with a cloud SaaS control plane, enabling real time messaging and automated conversational flows for visitors to ecommerce product pages and contact points. Configuration emphasized live agent messaging, automated greeting sequences, and reusable canned responses to streamline ecommerce customer support and handle common pre sales and order related inquiries, aligning the Chatbots and Conversational AI application with customer service and online sales functions. Governance and operational ownership are managed through the Tidio Live Chat administrative console, with site placement handled by the embedded script and web channel response workflows defining agent handover and message templates.
The Fine Bedding Company Collaboration
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Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
In 2022, The Fine Bedding Company implemented Microsoft 365 to provide Collaboration across internal teams. The Fine Bedding Company deployed Microsoft 365 as a cloud-hosted tenant tied to the company domain, with core components including Office applications, Teams, and SharePoint to centralize communication and document management. The public website shows Microsoft 365 usage, indicating tenant-level provisioning and domain-managed services that extend to corporate email and authenticated staff access. Operational scope is company-wide across retail operations, marketing, and customer service functions, with governance centered on tenant administration, domain configuration, and role-based access controls. This positions The Fine Bedding Company Microsoft 365 Collaboration deployment as the primary platform for internal collaboration and content workflows.
The Fine Bedding Company eCommerce
Vendor
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Category
Market
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eCommerce eCommerce 2020 2020
eCommerce eCommerce 2020 2020
The Fine Bedding Company SCM
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Returns Management SCM 2022 2022
The Fine Bedding Company CRM
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Customer Analytics, Customer Data Platform CRM 2022 2022
Customer Experience CRM 2018 2018
Customer Loyalty CRM 2020 2020
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2021 2021
Partner Relationship Management CRM 2021 2021
The Fine Bedding Company ITSM
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Application
Category
Market
VAR/SI
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Insight
Application Performance Management ITSM 2022 2022
The Fine Bedding Company IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2003 2003
Cloud Storage IaaS 2021 2021
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at The Fine Bedding Company

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by The Fine Bedding Company Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Fine Bedding Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Fine Bedding Company digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD The Fine Bedding Company Technographics
The Fine Bedding Company is a Retail organization based in United Kingdom, with around 187 employees and annual revenues of $35.0 million.
The Fine Bedding Company operates a diverse technology stack with applications such as Sage Business Cloud X3 (ex Sage ERP X3), Tidio Live Chat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
The Fine Bedding Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, Tidio and Microsoft.
The Fine Bedding Company recently adopted applications including Sage Business Cloud X3 (ex Sage ERP X3) in 2022, Microsoft 365 in 2022 and ReturnGO in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Fine Bedding Company’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates The Fine Bedding Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Fine Bedding Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.