Manchester, M32 0QY,
United Kingdom
The Fine Bedding Company Technographics
The Fine Bedding Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Fine Bedding Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 187 The Fine Bedding Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Fine Bedding Company has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2022, Tidio Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Fine Bedding Company is running and its propensity to invest more and deepen its relationship with Sage , Google , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Fine Bedding Company revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Fine Bedding Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Fine Bedding Company Tech Stack and Enterprise Applications
The Fine Bedding Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Sage 1000 | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, The Fine Bedding Company implemented Sage Business Cloud X3, deploying an ERP Financial solution to replace Sage 1000. The project was led by an internal technical project manager who combined 50 percent project management and 50 percent IT management responsibilities, overseeing the X3 rollout alongside broader IT operations for the UK retailer.
The implementation emphasized data migration and switchover sequencing, with a designed and executed data migration strategy that enabled a successful go live of Sage Business Cloud X3. Configuration work aligned with core financial management and transactional workflows typical of the ERP Financial category, and the technical lead contributed to integration design and partial development to support partner connectivity.
Integrations were built using an integration stack that included Pentaho for data integration, MQTT for messaging, MySQL and Apache on Linux as supporting infrastructure. The program scoped connections to commerce and logistics partners including Multi Channel Logistics, Davies Turner, John Lewis, Next, Debenhams, EMG, Shopify, Amazon, and OpenText, and engaged consulting and service providers including Datel, JB Cole, BCN, and Ionos to support specific integration and hosting needs.
Governance changes and process improvements were introduced during the rollout, including deployment of open source tools to support the software lifecycle such as Mantis issue tracking, Klaros Test Management, and Trello for task coordination. The technical project manager also introduced best practices for outsourced software development, and handled operational tasks like network improvements and incident management to stabilize the production environment.
Explicit outcomes recorded for the program include the successful go live of Sage Business Cloud X3, the design and implementation of the data migration and switchover strategy, the migration from a Citrix based office architecture to Microsoft Office 365, and the scouting and selection of data integration platforms to enable faster onboarding of new business partners.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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The Fine Bedding Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, The Fine Bedding Company implemented Tidio Live Chat on its public website, deploying a customer facing chat widget categorized as Chatbots and Conversational AI. Tidio Live Chat is provisioned as a browser embedded widget with a cloud SaaS control plane, enabling real time messaging and automated conversational flows for visitors to ecommerce product pages and contact points.
Configuration emphasized live agent messaging, automated greeting sequences, and reusable canned responses to streamline ecommerce customer support and handle common pre sales and order related inquiries, aligning the Chatbots and Conversational AI application with customer service and online sales functions. Governance and operational ownership are managed through the Tidio Live Chat administrative console, with site placement handled by the embedded script and web channel response workflows defining agent handover and message templates.
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The Fine Bedding Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, The Fine Bedding Company implemented Microsoft 365 to provide Collaboration across internal teams. The Fine Bedding Company deployed Microsoft 365 as a cloud-hosted tenant tied to the company domain, with core components including Office applications, Teams, and SharePoint to centralize communication and document management.
The public website shows Microsoft 365 usage, indicating tenant-level provisioning and domain-managed services that extend to corporate email and authenticated staff access. Operational scope is company-wide across retail operations, marketing, and customer service functions, with governance centered on tenant administration, domain configuration, and role-based access controls. This positions The Fine Bedding Company Microsoft 365 Collaboration deployment as the primary platform for internal collaboration and content workflows.
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The Fine Bedding Company SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Returns Management | SCM |
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2022 | 2022 |
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The Fine Bedding Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics, Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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The Fine Bedding Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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The Fine Bedding Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2003 | 2003 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at The Fine Bedding Company
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by The Fine Bedding Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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