Venice, 34275, FL,
United States
Tri County Air Conditioning and Heating Technographics
Tri County Air Conditioning and Heating Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tri County Air Conditioning and Heating and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 82 Tri County Air Conditioning and Heating employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tri County Air Conditioning and Heating has purchased the following applications: ServiceTitan for Field Service Management in 2020, Vinity Soft Fleet Manager for Fleet Management in 2018, Podium Interaction Management for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tri County Air Conditioning and Heating is running and its propensity to invest more and deepen its relationship with ServiceTitan , Vinity Soft , Podium Corp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tri County Air Conditioning and Heating revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tri County Air Conditioning and Heating intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tri County Air Conditioning and Heating Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceTitan | Legacy | ServiceTitan | Field Service Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Tri County Air Conditioning and Heating implemented ServiceTitan as its Field Service Management platform. The ServiceTitan deployment is surfaced on the company website to capture online booking and appointment requests, linking customer web touchpoints to back office scheduling. Tri County Air Conditioning and Heating implemented ServiceTitan for Field Service Management to support field operations, dispatch, customer service and job management across its service organization.
The implementation uses core Field Service Management capabilities including scheduling and dispatch, mobile technician work orders, CRM contact and job records, invoicing and appointment management, aligned to standard job lifecycle workflows. Website booking is integrated into ServiceTitan scheduling queues so customer requests flow directly into dispatch and technician mobile schedules, enabling coordination between office staff and field technicians. Governance and rollout emphasis centered on standardizing intake and dispatch processes, configuring job templates and technician mobile workflows to operationalize service delivery and customer appointment handling.
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vinity Soft | Legacy | Vinity Soft Fleet Manager | Fleet Management | SCM | n/a | 2018 | 2018 |
In 2018, Tri County Air Conditioning and Heating deployed Vinity Soft Fleet Manager, a Fleet Management application, to centralize vehicle maintenance scheduling and service oversight. The Vinity Soft Fleet Manager implementation consolidated vehicle service reminders, customizable service lists, and comprehensive vehicle history tracking to provide an operational single source of truth for maintenance activities across the company fleet.
Functional modules implemented include automated service reminders, editable service templates that allow adding or removing services based on vehicle history, a vehicle repair report that shows complete repair history for a given vehicle, and a gas mileage report for monitoring fuel efficiency. These reports are used directly in operational workflows when repair facilities call with recommended work, enabling staff to validate recommendations, constrain unnecessary repairs, and change repair decision workflows. Tri County cited explicit outcomes from the deployment, including reduced monthly repair costs, fewer breakdowns through tailored service regimens, and improved fuel tracking, and described Vinity Soft Fleet Manager as flexible and cost effective with the vehicle repair report driving better vendor negotiations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Podium Corp | Legacy | Podium Interaction Management | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Tri County Air Conditioning and Heating implemented Podium Interaction Management on their website to centralize customer-facing communications and web-originating leads. The deployment of Podium Interaction Management is positioned as part of their Customer Engagement tooling, handling conversational messaging and public review workflows initiated from the company website.
The implementation emphasizes a website-embedded interaction layer feeding a centralized inbox and workflow engine, with configuration of templated responses, conversation routing to service and office staff, and review solicitation flows consistent with Customer Engagement best practices. Governance changes focused on standardizing messaging templates and a single operational inbox for field service and customer support, enabling consistent handling of web inquiries through Podium Interaction Management.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Tri County Air Conditioning and Heating
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tri County Air Conditioning and Heating Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||