Phoenix, 85053, AZ,
United States
Triwest Technographics
Triwest Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Triwest and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Triwest employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Triwest has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2016, Oracle PeopleSoft HCM for Core HR in 2016, Quadient Neopost DS-600i for Mailing System in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Triwest is running and its propensity to invest more and deepen its relationship with Oracle , Quadient , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Triwest revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Triwest intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Triwest Tech Stack and Enterprise Applications
Triwest ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 Triwest deployed Oracle PeopleSoft ERP as its ERP Financial platform. The deployment focused on consolidating core finance and accounting processes within a standardized enterprise resource planning environment, targeting financial control workflows, period close orchestration, and centralized financial reporting across corporate finance.
Configuration emphasized standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, procurement, and financial reporting, aligned to Triwest accounting and procure-to-pay processes. Triwest engaged Velocity as the Oracle PeopleSoft system administrator, and Velocity presented an application support model that extended beyond administration to include configuration stewardship, patching cadence, and incident management.
Governance was formalized with finance stakeholders owning business process definitions while IT coordinated operational support with the external PeopleSoft system administrator. Oracle PeopleSoft ERP now underpins Triwest finance operations, and Triwest leadership reported that Velocity's application support model has been the right move for the company, according to Rick Green.
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Triwest HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, TriWest implemented Oracle PeopleSoft HCM as its Core HR system. The engagement was announced with Velocity Technology Solutions to provide application management services for Oracle PeopleSoft HCM and Oracle PeopleSoft Financials, aligning HR and financial application operations to support TriWest's role administering the Veterans Choice Program in all or part of 28 states.
The Oracle PeopleSoft HCM deployment centered on Core HR functions, including workforce records, payroll processing, benefits administration, and workforce management workflows consistent with Core HR implementations. Velocity Technology Solutions delivered ongoing application management services covering application support, configuration management, patch and release management, and operational monitoring for both HCM and Financials to preserve transactional integrity between HR and finance.
Operational coverage focused on human resources and finance functions across TriWest's US operations that support the Veterans Choice Program in all or part of 28 states, with vendor managed application support formalized into change control and incident management governance. This TriWest Oracle PeopleSoft HCM Core HR implementation established a centralized HCM and Financials operational model to coordinate HR, payroll, and accounting workflows.
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Recruiting | HCM |
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2016 | 2016 |
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Triwest ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient Neopost DS-600i | Mailing System | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Triwest implemented the Quadient Neopost DS-600i Mailing System to centralize high-volume outgoing mail processing. The deployment placed a DS-600i unit in Triwest's primary mailroom under dedicated oversight of mail operations staff, aligning machine operations with enterprise mailing workflows that support customer billing, client communications, and internal HR and procurement correspondence. Governance established operator oversight, shift scheduling, and centralized job queuing to reduce manual handling and to standardize mailroom intake and dispatch procedures.
The Quadient Neopost DS-600i implementation leveraged Mailing System category capabilities including automated postage metering, high-volume folding and inserting, barcode reading for sortation, batch job templates, and postage accounting with audit trail functionality. Configuration emphasized machine-level operator controls, job scheduling, and physical mail tracking workflows, with documented mailroom handoff procedures and reconciliation controls defining operational ownership and day to day oversight of the Neopost DS-600i machine.
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Triwest Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Triwest Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2021 | 2021 |
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Triwest CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Triwest PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Triwest IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2017 |
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Backup as a Service (BaaS) | IaaS |
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2016 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Triwest CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Triwest
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Triwest Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||