San Pedro Garza Garcia, 66220,
Mexico
Tropical Sens Technographics
Tropical Sens Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tropical Sens and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22 Tropical Sens employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tropical Sens has purchased the following applications: FreshCommerce FreshBookn for Reservation and Booking Management in 2023, TrustYou for Customer Experience in 2017, Amazon EC2 for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tropical Sens is running and its propensity to invest more and deepen its relationship with FreshCommerce , TrustYou , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tropical Sens revenues, which have grown to $1.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tropical Sens intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tropical Sens Tech Stack and Enterprise Applications
Tropical Sens ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreshCommerce | Legacy | FreshCommerce FreshBookn | Reservation and Booking Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Tropical Sens implemented FreshCommerce FreshBookn to introduce a direct booking funnel and public website booking capabilities. The deployment used FreshCommerce website and booking-engine work targeted at tourism reservations, aligning the FreshCommerce FreshBookn application with Reservation and Booking Management objectives to increase direct reservations for Princess Hotels across Spain and the Canary Islands.
The implementation centered on the FreshBookn booking engine module and web booking funnel configuration, with inferred use of standard Reservation and Booking Management capabilities such as real time booking capture, availability and rate orchestration, and booking funnel conversion optimization. FreshCommerce delivered the website integration and booking-engine embedding that configured booking capture, guest data collection, and reservation workflows consistent with hotel booking operations.
Operational integration connected the booking funnel to property management systems and channel management for multichannel distribution, with rollout focused on tourism and reservations operations serving Spain and the Canary Islands. Business functions impacted included direct reservations, distribution management, and reservation operations. Reported outcomes emphasize increased direct sales and improved multichannel integration following the FreshCommerce FreshBookn deployment.
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Tropical Sens CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TrustYou | Legacy | TrustYou | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Tropical Sens implemented TrustYou Customer Experience on their website. The deployment embeds TrustYou review and feedback widgets into the public site to capture guest sentiment and aggregate online reviews, positioning TrustYou as the primary Customer Experience application for guest feedback capture and reputation management.
Configuration focuses on TrustYou review aggregation, guest survey capture, and dashboarding capabilities, configured for web‑embedded interaction and centralized reporting. Operational ownership rests with a small marketing and guest services team at Tropical Sens in Mexico, who use TrustYou analytics to monitor sentiment and coordinate response workflows. Governance established a single point of contact for managing review responses, maintaining website content, and setting the cadence for ongoing customer experience monitoring.
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tropical Sens IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020 Tropical Sens deployed Amazon EC2 to host its public website, using Amazon EC2 as Application Hosting and Computing Services to provide base compute for web delivery. The implementation centers on virtual server provisioning and instance image management to run web server processes and site assets, with network security controls applied to protect inbound traffic to the site.
Deployment architecture is focused on Amazon EC2 instances configured for image based provisioning, instance lifecycle management, and capacity controls appropriate for a 22 person organization, with operational ownership retained by the internal IT function. Functional coverage is limited to website hosting and related compute tasks, aligning with standard Application Hosting and Computing Services capabilities such as compute provisioning, image snapshots, and basic scaling controls, and governance is handled through internal configuration and operational procedures.
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Tropical Sens CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Tropical Sens
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Tropical Sens Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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