Latham, 12110, NY,
United States
Tully Rinckey Technographics
Tully Rinckey Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tully Rinckey and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Tully Rinckey employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tully Rinckey has purchased the following applications: LexisNexis Juris for Legal Practice Management in 2016, LiveChat for Chatbots and Conversational AI in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tully Rinckey is running and its propensity to invest more and deepen its relationship with RELX Group , Quadient , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tully Rinckey revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tully Rinckey intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tully Rinckey Tech Stack and Enterprise Applications
Tully Rinckey ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RELX Group | Legacy | LexisNexis Juris | Legal Practice Management | ERP Services and Operations | n/a | 2016 | 2016 |
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Mailing System | ERP Services and Operations |
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2019 | 2019 |
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Tully Rinckey AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Tully Rinckey PLLC deployed LiveChat on its public website to provide real-time visitor engagement and intake support. The implementation uses the LiveChat embedded web widget and aligns with Chatbots and Conversational AI capabilities such as real-time chat, automated greeting messages, and visitor monitoring to support client inquiries and lead capture for a mid-sized professional services firm.
Operationally the LiveChat deployment is cloud-hosted and embedded in the site front end, with configuration centered on chat routing rules, canned responses, and conversation transcript retention consistent with Chatbots and Conversational AI workflows. Responsibility for managing chat flows and response templates is aligned to client intake and marketing functions, with agents using the LiveChat interface to handle sessions and escalate inquiries when needed.
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Tully Rinckey Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Tully Rinckey PLLC implemented Cisco Webex Meetings to support remote client collaboration and internal conferencing. Cisco Webex Meetings is deployed as the firm’s primary Audio Video and Web Conferencing solution and is surfaced on the Tully Rinckey website to schedule and host virtual consultations and client-facing meetings.
The deployment leverages standard Audio Video and Web Conferencing capabilities such as multi-party video, screen sharing, meeting recording, and participant management, aligned to professional services workflows. Configuration and usage are oriented toward attorney-client consultations, intake processing, and internal case reviews, reflecting typical legal practice meeting requirements.
Operational coverage includes attorneys, intake teams, and administrative staff across the firm’s offices in the United States, with governance focused on secure meeting practices and client confidentiality workflows. Rollout emphasized embedding Cisco Webex Meetings into public-facing scheduling on the firm website and establishing firm-level procedures for virtual client engagement and meeting administration.
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Collaboration | Collaboration |
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2021 | 2021 |
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Tully Rinckey CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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CRM | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tully Rinckey PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Tully Rinckey IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Tully Rinckey CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Tully Rinckey
Apps Being Evaluated by Tully Rinckey Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||