AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Turo Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP Financial Management n/a 2015 2015
Payment Processing ERP Financial Management 2015 2015
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Lattice Legacy Lattice Performance Management Performance and Goal Management HCM n/a 2017 2017
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Voiceflow Legacy Voiceflow Platform Generative AI Platforms AI Development n/a 2023 2023
In 2023, Turo deployed the Voiceflow Platform to deliver a global, multilingual AI chatbot focused on FAQs and new user education, using a Generative AI Platforms approach to conversational automation. The deployment was led by Turo product teams, including regional teams in France, and was scoped as a customer support and CRM use case to improve automated user guidance and onboarding flows. The Voiceflow Platform implementation included conversational flow authoring, multilingual natural language understanding, intent routing, fallback handling, and analytics instrumentation to measure conversational performance. Implementation work emphasized content localization and iterative dialog tuning within the Voiceflow Platform, and transactional module usage is inferred as a planned expansion to enable authenticated user actions and CRM-linked transactions. Operational coverage spanned global user interactions, with the bot handling more than 23,000 conversations and achieving an 82% bot satisfaction rate, a 99% response rate, and a 1% fallback rate as reported. Integrations with user data for transactional capabilities are described as a planned next phase, so current integrations remain focused on conversational and support workflows under product team ownership. Governance and rollout were managed by Turo product leadership with operational handoff to customer support and CRM stakeholders, and regional contributors in France supporting localization and testing. Technical ownership remained internal to Turo product teams, enabling iterative updates to dialog logic and model prompts through the Voiceflow Platform and aligning conversation design with support and onboarding processes.
ML and Data Science Platforms AI Development 2015 2015
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2015 2015
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2015 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2016 2016
Customer Experience CRM 2017 2017
Customer Support CRM 2015 2015
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2021 2021
Partner Relationship Management CRM 2015 2015
PR and Media Communication CRM 2016 2016
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2015 2015
Application Performance Management ITSM 2018 2018
IT Service Management ITSM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Turo
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Turo Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Turo Technographics

Turo is a Professional Services organization based in United States, with around 800 employees and annual revenues of $100.0 million.

Turo operates a diverse technology stack with applications such as Oracle NetSuite ERP, Lattice Performance Management and Voiceflow Platform, covering areas like ERP Financial, Performance and Goal Management and Generative AI Platforms.

Turo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Lattice and Voiceflow.

Turo recently adopted applications including Voiceflow Platform in 2023, AppsFlyer Marketing Analytics in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Turo’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Turo’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Turo technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.