AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Twisted X Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP Financial Management n/a 2018 2018
In 2018, Twisted X implemented Oracle NetSuite ERP under the ERP Financial category, initiating companywide administration of the platform. The implementation included setup and administration of Oracle NetSuite ERP and focused operational attention on NetSuite roles and permissions administration to control financial and transactional access. Configuration and functional work centered on role configuration, documented quick reference guides for ERP roles, and day to day administration tasks. The team developed a QA tool for quickly identifying issues with EDI 940 and 945s, and authored PowerShell scripts to automate Group Policy use and scheduled administrative tasks, improving repeatable ERP and workstation operations. The implementation was supported by on premise and cloud adjacent infrastructure administration, including Active Directory and Group Policy administration, O365 license and Exchange mail service administration, email security and signature solutions, and domain and DNS record management. Network and systems tasks included configuring managed switches for VLANs and monitoring, server maintenance and Hyper V hardware utilization fixes, configuring new user workstations and decommissions, implementing an off site backup solution for BaaS and DRaaS, and deploying network monitoring, alerting, and reporting. Operational governance encompassed first point of contact support for third party service contracts, enforcement of support and ticketing policies, documentation of IT topology and site setup, and presentations of solutions for remote end user support and administration. The work also included coordination with vendors to obtain assets software and services while centralizing ERP administration and support processes for finance and fulfillment related workflows.
ERP Financial ERP Financial Management 2016 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Twisted X implemented Microsoft 365 to provide Collaboration capabilities across the organization. The deployment covered the United States based retail company of 100 employees, aligning Microsoft 365 with core business communications and productivity functions across corporate and store support teams. The Microsoft 365 implementation centers on core collaboration services within the Collaboration category, including cloud hosted email and Office applications, shared document libraries and team collaboration tooling such as Microsoft Teams and SharePoint Online. Configuration work emphasized user provisioning, mailbox and document library setup, shared team sites, and collaboration workspaces to support merchandising, operations, and customer support workflows. Twisted X lists Microsoft 365 on its public website, indicating an externally visible tenant presence and public acknowledgement of the platform used for internal collaboration. Operational coverage is company wide across its United States operations, with Microsoft 365 serving business functions for communications, content collaboration, and knowledge sharing. Governance was organized around centralized tenant administration, role based access control, and policy configurations for external sharing and information protection to match retail data handling needs. Deployment practices emphasized standard collaboration governance, user onboarding patterns, and centralized management of collaboration sites and mailboxes within the Microsoft 365 environment.
Collaboration Collaboration 2019 2019
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WordPress Web Content Management Content Management n/a 2020 2020
Web Content Management Content Management 2023 2023
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
Product Information Management eCommerce 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
Tag Management CRM 2022 2022
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2022 2022
Domain Name System (DNS) IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
Secure Sockets Layer (SSL) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Twisted X

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Twisted X Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Twisted X IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Twisted X digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Twisted X Technographics
Twisted X is a Retail organization based in United States, with around 100 employees and annual revenues of $10.0 million.
Twisted X operates a diverse technology stack with applications such as Oracle NetSuite ERP, Microsoft 365 and WordPress, covering areas like ERP Financial, Collaboration and Web Content Management.
Twisted X has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Microsoft and Automattic.
Twisted X recently adopted applications including accessWidget in 2023, Lumen Cloud (ex CenturyLink) in 2023 and Lumen CDN in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Twisted X’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Twisted X’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Twisted X technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.