San Francisco, 94104, CA,
United States
Twitch Technographics
Twitch Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Twitch and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Twitch employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Twitch has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Teamable for Recruiting in 2018, DocuSign eSignature for Digital Signing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Twitch is running and its propensity to invest more and deepen its relationship with Oracle , Third Street Data , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Twitch revenues, which have grown to $1.54 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Twitch intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Twitch Tech Stack and Enterprise Applications
Twitch ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Twitch implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment centered on centralizing General Ledger and Accounts Payable functions, with a team of four managed across GL and AP to support month end close and transactional control.
Oracle NetSuite ERP was configured to support core financial workflows including monthly financial statement preparation, flux analysis, subscription revenue booking for Twitch main platforms, and GL mapping of transactional data. The implementation emphasized accounting automation and standardized reconciliation processes, enabling consistent mapping from NetSuite transactional ledgers to downstream systems.
The NetSuite environment was integrated operationally with Amazon entities, specifically through mapping monthly transactional data from NetSuite to Amazon's Oracle System and coordination with multiple Amazon units to ensure foreign vendor payments complied with domestic and international laws. The scope covered AP payments, payroll entries for multiple Twitch offices and a subsidiary, and contract-driven accruals managed by finance and legal stakeholders.
Governance and process redesign accompanied the technical work, with new policies and procedures introduced to increase SOX compliance, a corporate credit card program implemented to improve accountability and reporting, and a three way match control established for all payments above $10K. A contract review workflow was instituted to capture timely expense accruals for 30 to 40 contracts per month, and a monthly marketing tracker was created to collect event and trade show costs for the marketing organization.
Operational remediation and documentation were delivered as part of the program, including backfilling three years of AP vendor tax forms to remediate FAS-5 liability, establishing reconciliation processes for all balance sheet accounts, and assisting in creation of an Accounting and Finance Wiki page. These measures supported the Oracle NetSuite ERP deployment and centralized financial controls across Twitch finance functions.
|
Twitch HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Third Street Data | Legacy | Teamable | Recruiting | HCM | n/a | 2018 | 2018 |
In 2018, Twitch implemented Teamable to support talent acquisition. Teamable is a Recruiting application used by Twitch's HR organization in the United States, focused on sourcing passive candidates, outbound outreach, and scaling employee referrals.
The deployment leveraged Teamable's cloud SaaS platform with configuration emphasis on sourcing, referrals, and CRM capabilities. Implementation work centered on candidate sourcing workflows, outbound outreach sequencing, and referral program management to operationalize passive talent discovery and internal referral funnels.
Operational coverage targeted Twitch talent acquisition teams and referral program owners within the United States, aligning recruiting and HR business functions around repeatable outreach and referral routing processes. Governance adjustments included formalizing referral intake, outreach approval steps, and candidate handoff procedures to recruiting teams, supporting consistent process execution.
Reported outcomes from the engagement include larger talent pipelines and faster hires, as noted in vendor reporting. The Teamable implementation positioned Twitch to scale employee-driven sourcing and systematic outbound recruiting within its Recruiting practice.
|
Twitch Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, Twitch implemented DocuSign eSignature as a Digital Signing solution on its website. DocuSign eSignature was embedded into web-based user flows to capture customer-facing signatures for contract execution and acceptance of terms, enabling online signature capture directly on Twitch.tv. Twitch uses DocuSign eSignature, a Digital Signing application, to support signature workflows tied to user agreements and creator contracts.
The implementation concentrated on configuring embedded signing sessions, reusable template management, and standard authentication controls consistent with Digital Signing best practices. Operational coverage is at the website level, linking signature capture into account and onboarding flows and establishing centralized signing templates and governance for legal and product stakeholders. Configuration emphasis included web integration for signature capture and template lifecycle controls to standardize contract execution across the site.
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Twitch CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2019 | 2019 |
|
Twitch IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Network Management and Monitoring | IaaS |
|
2013 | 2013 |
|
IT Decision Makers and Key Stakeholders at Twitch
Apps Being Evaluated by Twitch Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||