Turku University Hospital Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Turku University Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Turku University Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Turku University Hospital has purchased the following applications: Mitel MiVoice MX-ONE for Collaboration in 2014, Adobe Experience Cloud for Customer Experience in 2018, Pathwire MailJet for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Turku University Hospital is running and its propensity to invest more and deepen its relationship with Mitel , Adobe Systems , Sinch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Turku University Hospital revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Turku University Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitel | Legacy | Mitel MiVoice MX-ONE | Collaboration | Collaboration | Elisa | 2014 | 2014 |
In 2014 Turku University Hospital deployed Mitel MiVoice MX-ONE as its Collaboration platform to unify communications across multiple branches in Southwest Finland. The deployment targeted consolidated telephony and contact routing to improve reachability and patient facing customer service across the hospital network.
The Mitel MiVoice MX-ONE implementation included CMG and Solidus eCare components, delivering centralized call control and contact center capabilities. Configuration emphasized queuing and routing logic to handle peak call volumes, presence awareness, and shared extension reachability across sites.
Elisa served as the systems integrator and supplier, providing equipment and ongoing maintenance and supporting the operational rollout across hospital sites in Southwest Finland. The architecture established shared communications links and centralized management while preserving local site operations and common telephony workflows.
The implementation enabled shared communications across sites, better handling of peak call volumes, cost savings, and shorter response times, directly supporting improved customer service and reachability, with equipment and maintenance provided by Elisa.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire MailJet | Transactional Email | PaaS | n/a | 2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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