Ubisoft Reflections
3rd Floor Ranger House Walnut Tree Close,
Guildford, GU1 4UL,
United Kingdom
Guildford, GU1 4UL,
United Kingdom
44 19 3257-8000
Professional Services
Ubisoft Reflections Technographics
Ubisoft Reflections Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ubisoft Reflections and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Ubisoft Reflections employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ubisoft Reflections has purchased the following applications: Tableau for Analytics and BI in 2018, Microsoft Teams for Audio Video and Web Conferencing in 2021, SDL Tridion for Content Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ubisoft Reflections is running and its propensity to invest more and deepen its relationship with Tableau Software , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ubisoft Reflections revenues, which have grown to $53.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ubisoft Reflections intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ubisoft Reflections Tech Stack and Enterprise Applications
Ubisoft Reflections Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
Ubisoft Reflections implemented Tableau in 2018 for Analytics and BI. The initiative centralized marketing and commercial reporting for the Ubistore and campaign teams, establishing Tableau as the primary visualization layer for marketing analytics and competitor monitoring.
Tableau was configured with a set of purpose built dashboards and reporting templates covering Ubistore revenue, units sold, game performance comparisons, and weekly and monthly store reporting. Additional Tableau workbooks were developed to track PR Buzz, streaming viewership, video content performance and E sports streaming metrics, while event performance reporting for E3 and Gamescom captured actual versus target, back catalogue versus pre orders and weekly performance trends.
Integrations and data flows included feeds from Adobe Analytics to support Ubistore and web channel reporting, SQL based extracts and queries to interrogate player level datasets for beta activity, player usage, platform and territory performance and player segmentation, and parallel reporting artifacts maintained in MicroStrategy, Google Studio and Excel. Tableau dashboards consumed SQL extracts alongside Adobe Analytics exports and were used to synthesize competitor PR Buzz and streaming viewership datasets for comparative analysis.
Operational governance established a weekly and monthly reporting cadence driven by marketing analysts, with report design and delivery used to support brand campaign planning, store campaign strategy and the launch support for new games. Report ownership emphasized repeatable templates and workbook configurations to enable consistent cross functional use by marketing, store operations and PR teams.
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Ubisoft Reflections Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Teams | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Ubisoft Reflections deployed Microsoft Teams for Audio Video and Web Conferencing to support remote finance and accounts payable collaboration. The rollout emphasized real-time meetings, persistent chat, and presence to sustain work-from-home operations for clerical finance staff. Evidence from Accounts Payable activity in Newcastle upon Tyne shows staff communicated via Microsoft Teams while performing invoice processing, approvals, and supplier reconciliation tasks.
Microsoft Teams functioned as the primary collaboration and meeting layer for invoice approvals, ad-hoc vendor queries, and coordination of payment and purchase run processes. The implementation leveraged meetings and channel-based chat together with screen sharing and document exchange workflows to accelerate departmental approvals and to support coding of incoming invoices. These capabilities were applied directly to accounts payable procedures including purchase ledger query resolution and supplier statement reconciliation.
Operationally, Microsoft Teams was linked to day-to-day Oracle financial system activity, with Accounts Payable clerks coding invoices into Oracle while using Teams to route approval requests and resolve purchase ledger exceptions. The deployment covered the finance business function and cross-departmental approvers at Ubisoft Reflections, enabling remote execution of payment run preparation and reconciliation tasks. Governance used structured Teams channels and scheduled meetings to coordinate approvals and escalate unresolved supplier or ledger items.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2020 | 2020 |
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PBX, VoiP and Phone Systems | Collaboration |
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2017 | 2017 |
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PBX, VoiP and Phone Systems | Collaboration |
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2019 | 2019 |
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Ubisoft Reflections Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SDL | Legacy | SDL Tridion | Content Management | Content Management | n/a | 2014 | 2014 |
In 2014 Ubisoft Reflections deployed SDL Tridion Content Management to support community facing web publishing and Game to Web projects. The implementation focused on enabling content teams to create, upload and maintain blog and community news posts while supporting user generated content and competition workflows tied to major social properties such as Rainbow 6 and Far Cry.
SDL Tridion was configured to provide core content authoring, templating and publishing workflows, with multi channel delivery to web and community pages. Configuration emphasized editorial staging, scheduled publishing and template driven content types to standardize community news and blog entries across product teams.
The Tridion implementation was explicitly integrated into social channel and reporting operations, linking web content to Twitter, Facebook, Instagram and Twitch engagement activities. Reporting integrations and tooling referenced in the environment included Sprinklr, Brandwatch, Hootsuite and Adobe Social, enabling a content to insight loop for community managers running events in the UK, France and Canada.
Operational ownership rested with the community management function at Ubisoft CRC Newcastle upon Tyne, extending to social media and marketing teams responsible for live event coverage and G2W features. Governance centered on centralized editorial control, approval workflows and coordinated publishing calendars to support cross country event attendance and continuous community engagement.
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2017 | 2017 |
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Ubisoft Reflections CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2014 | 2014 |
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Community Management | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ubisoft Reflections ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Ubisoft Reflections IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Ubisoft Reflections
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Director, Customer Relationship Global | Director | Customer Service | |
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CRC Experience Manager - Games and Studio | Manager | Finance | |
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Senior IT Director, Production Services | Director | IT | |
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Customer Service Team Lead | Manager | Customer Service | |
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Customer Experience Manager | Manager | Customer Service | |
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Apps Being Evaluated by Ubisoft Reflections Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ubisoft Reflections IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ubisoft Reflections digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Ubisoft Reflections Technographics
Ubisoft Reflections is a Professional Services organization based in United Kingdom,
with around 500 employees and annual revenues of $53.0 million.
Ubisoft Reflections operates a diverse technology stack with applications such as
Tableau, Microsoft Teams and SDL Tridion,
covering areas like Analytics and BI, Audio Video and Web Conferencing and Content Management.
Ubisoft Reflections has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tableau Software, Microsoft and SDL.
Ubisoft Reflections recently adopted applications including
Slack Connect in 2022, Microsoft Teams in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ubisoft Reflections’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ubisoft Reflections’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ubisoft Reflections technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.