Irvine, 92617, CA,
United States
UCI Medical Center Technographics
UCI Medical Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UCI Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6890 UCI Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UCI Medical Center has purchased the following applications: Gallup Q12 for Employee Engagement in 2018, Palantir Foundry for Analytics and BI in 2024, GoDaddy Webmail for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UCI Medical Center is running and its propensity to invest more and deepen its relationship with Gallup , Palantir Technologies , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UCI Medical Center revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UCI Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UCI Medical Center Tech Stack and Enterprise Applications
UCI Medical Center HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gallup | Legacy | Gallup Q12 | Employee Engagement | HCM | n/a | 2018 | 2018 |
In 2018, UCI Medical Center implemented Gallup Q12 as its Employee Engagement measurement platform across UCI Health Medical Center and the School of Medicine. The deployment was managed by HR Program Management with direct involvement from HR Business Partners, Benefits, and Training and Development to align survey design with organizational priorities and employee sentiment analysis.
The implementation focused on Gallup Q12 survey administration, promotion, and leader-facing action planning workflows. Survey promotion and implementation were centrally managed, resulting in 75% participation in FY19, and the program team developed and taught leadership training courses informed by Gallup Q12 results to drive behavior change, reaching 100% of leadership during FY20.
Operational coverage included clinical and administrative units within the medical center and the School of Medicine, and outputs from Gallup Q12 were used to inform systemwide initiatives addressing teamwork and communication. The engagement program was coordinated with broader quality and safety efforts, including co-leading the rollout of TeamSTEPPS as Master Trainers and participating in root cause analyses to prevent adverse care events, linking engagement measurement to workforce teamwork interventions.
Governance combined HR leadership oversight with program management practices that included vendor selection through RFP participation, centralized survey promotion, leadership development rollout, and cross-functional coordination with Benefits and Training. The approach emphasized closed-loop action planning tied to Gallup Q12 findings and leadership accountability for follow through.
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UCI Medical Center Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Palantir Technologies | Legacy | Palantir Foundry | Analytics and BI | Analytics and BI | n/a | 2024 | 2024 |
In 2024, UCI Medical Center implemented Palantir Foundry as a centerpiece of an Analytics and BI initiative supporting patient engagement and clinical documentation workflows at its Irvine, California campus. The deployment was used to centralize medical data for model training and to deliver real time patient-facing services, with workstreams explicitly targeting paperwork assistance, diagnostic guidance, and medical literacy support for a patient base exceeding 10,000 individuals.
Implementation included a websocket based Python server that served health chatbots for real time interaction, and model training on medical datasets housed in Palantir Foundry and AWS S3 to enable personalized assistance. A separately developed encrypted end to end React application provided confidential access and dynamically loaded historical records from PostgreSQL, aligning front end inference with backend data used by Palantir Foundry to improve AI accuracy and privacy for over 10,000 patients.
The technical architecture integrated Palantir Foundry with AWS S3 for data storage, PostgreSQL for record retrieval, and containerization using Docker with NGINX as the edge proxy, deployed to AWS EC2 instances. Governance and operational controls prioritized encryption and confidential access patterns to meet patient privacy requirements, and the implementation focused on operationalizing Analytics and BI capabilities across patient facing services and clinical administration rather than on replacing any named prior system.
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UCI Medical Center Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, UCI Medical Center deployed GoDaddy Webmail as its hosted webmail solution. GoDaddy Webmail is listed under the Collaboration category and is surfaced on UCI Health public properties to provide browser-based access to organizational email and basic collaboration tools.
The implementation centers on standard Collaboration capabilities, including webmail access, email routing for the UCI Health domain, calendar and contact management, and administrative mailbox provisioning. Configuration work focused on account lifecycle workflows and mailbox configuration within the GoDaddy Webmail administration console to support routine provisioning and deprovisioning tasks.
Operational control remained with UCI Medical Center IT, which used the GoDaddy Webmail deployment to deliver email and core collaboration functions to clinical and administrative user groups via the UCI Health website. Governance aligned to existing account provisioning and support processes, with the application serving the Company Application Category Business Function relationship of UCI Medical Center GoDaddy Webmail Collaboration for organizational email and collaboration management.
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UCI Medical Center Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2016 | 2016 |
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UCI Medical Center CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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UCI Medical Center ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2023 | 2023 |
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UCI Medical Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at UCI Medical Center
Apps Being Evaluated by UCI Medical Center Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||