Dallas, 75254, TX,
United States
UdexxTech Technographics
UdexxTech Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UdexxTech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 UdexxTech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
UdexxTech has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017, WooCommerce for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UdexxTech is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UdexxTech revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UdexxTech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UdexxTech Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 UdexxTech implemented Hubspot Live Chat on its public website, deploying an embedded web chat widget to capture visitor conversations and route inbound inquiries. This Hubspot Live Chat implementation is framed within the Chatbots and Conversational AI category and provides UdexxTech a persistent, on-site conversational entry point for prospect and customer engagement.
Configuration centered on real time messaging, lead capture through initial chat forms, predefined conversational flows and canned responses, and conversation assignment to a shared HubSpot conversations inbox and contact database. Operational coverage focused on sales and customer success teams, with governance introduced for chat availability windows, routing rules and ownership assignment to ensure incoming chats are triaged and, when required, escalated to human agents.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, UdexxTech implemented Microsoft 365 as its Collaboration platform. The deployment reflects a single Microsoft 365 tenant provisioned for a 50-person professional services firm, and public site references indicate Microsoft 365 is in use for corporate communications.
The Microsoft 365 implementation leverages category-aligned capabilities including Exchange Online for email, Microsoft Teams for real time collaboration, SharePoint Online for intranet and document management, and OneDrive for personal file synchronization. Operational coverage centers on professional services delivery, internal communications, and document lifecycle management, with user provisioning and identity services handled through Azure Active Directory and tenant level role based access controls. Governance includes content sharing controls, retention and access policies, and standard tenant administration workflows aligned to Collaboration use cases.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, UdexxTech implemented WooCommerce on its public website to enable eCommerce capabilities. The implementation used the Automattic WooCommerce plugin to provide a web storefront for the 50 employee professional services firm, centralizing product and service listings, online checkout, and customer account handling.
The deployment emphasized core eCommerce modules including product catalog management, checkout and payment gateway configuration, tax and shipping rule setup, order management, customer accounts, and administrative reporting. Configuration and ongoing management occur through the site content management interface, with catalog updates, pricing changes, and order workflows operated via the same administrative controls.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Marketing Analytics, Lead Generation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at UdexxTech
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by UdexxTech Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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