Rudrapur, 263153,
India
Udham Singh Nagar District Administration India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Udham Singh Nagar District Administration India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Udham Singh Nagar District Administration India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Udham Singh Nagar District Administration India has purchased the following applications: Parth UCS for Call Center in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Udham Singh Nagar District Administration India is running and its propensity to invest more and deepen its relationship with Aria Telecom Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Udham Singh Nagar District Administration India revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Udham Singh Nagar District Administration India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aria Telecom Solutions | Legacy | Parth UCS | Call Center | CRM | n/a | 2016 | 2016 |
In 2016 Udham Singh Nagar District Administration engaged Aria Telecom Solutions to upgrade the Dial-100 emergency helpline by deploying Parth UCS, a Call Center application. The scope covered district emergency service operations in Kashipur and Rudrapur and targeted primary emergency intake and dispatch workflows.
The implementation configured Parth UCS telephony features to provide IVR and call handling, and incorporated voice logging and Dial-100 module capabilities as described by the vendor. Functional workflows emphasized inbound emergency call intake, automated IVR routing to responders, and persistent call recording for audit and review.
Deployment focused on telephony infrastructure and Parth UCS software provision across the Kashipur and Rudrapur emergency operations centers, with Aria Telecom Solutions awarded an annual maintenance contract for 2016 to 2017 to support the upgrade and ongoing operations. Operational ownership resided with the district administration emergency service while vendor maintenance covered software support and system upkeep.
The Parth UCS deployment is an explicit Call Center implementation for emergency services at Udham Singh Nagar District Administration, configured to centralize call handling, IVR routing, Dial-100 module operation and voice logging to strengthen district public safety communications.
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||