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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Udham Singh Nagar District Administration India Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Aria Telecom Solutions Legacy Parth UCS Call Center CRM n/a 2016 2016
In 2016 Udham Singh Nagar District Administration engaged Aria Telecom Solutions to upgrade the Dial-100 emergency helpline by deploying Parth UCS, a Call Center application. The scope covered district emergency service operations in Kashipur and Rudrapur and targeted primary emergency intake and dispatch workflows. The implementation configured Parth UCS telephony features to provide IVR and call handling, and incorporated voice logging and Dial-100 module capabilities as described by the vendor. Functional workflows emphasized inbound emergency call intake, automated IVR routing to responders, and persistent call recording for audit and review. Deployment focused on telephony infrastructure and Parth UCS software provision across the Kashipur and Rudrapur emergency operations centers, with Aria Telecom Solutions awarded an annual maintenance contract for 2016 to 2017 to support the upgrade and ongoing operations. Operational ownership resided with the district administration emergency service while vendor maintenance covered software support and system upkeep. The Parth UCS deployment is an explicit Call Center implementation for emergency services at Udham Singh Nagar District Administration, configured to centralize call handling, IVR routing, Dial-100 module operation and voice logging to strengthen district public safety communications.
IT Decision Makers and Key Stakeholders at Udham Singh Nagar District Administration India
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Udham Singh Nagar District Administration India Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Udham Singh Nagar District Administration India Technographics

Udham Singh Nagar District Administration India is a Government organization based in India, with around 600 employees and annual revenues of $25.0 million.

Udham Singh Nagar District Administration India operates a diverse technology stack with applications such as Parth UCS, covering areas like Call Center.

Udham Singh Nagar District Administration India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Aria Telecom Solutions.

Udham Singh Nagar District Administration India recently adopted applications including Parth UCS in 2016, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Udham Singh Nagar District Administration India’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Udham Singh Nagar District Administration India’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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