Uganda Revenue Authority (URA)
Plot M 193/4 Kinnawataka Road, Nakawa Industrial Area,
Kampala, x,
Uganda
Kampala, x,
Uganda
256 800 117 000
Government
Uganda Revenue Authority (URA) Technographics
Uganda Revenue Authority (URA) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Uganda Revenue Authority (URA) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3100 Uganda Revenue Authority (URA) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Uganda Revenue Authority (URA) has purchased the following applications: Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2020, Oracle Enterprise Asset Management for Enterprise Asset Management in 2018, TCS DigiGOV for Digital Workspace in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Uganda Revenue Authority (URA) is running and its propensity to invest more and deepen its relationship with Oracle , Tata Consultancy Services or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Uganda Revenue Authority (URA) revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Uganda Revenue Authority (URA) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Uganda Revenue Authority (URA) Tech Stack and Enterprise Applications
Uganda Revenue Authority (URA) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Uganda Revenue Authority deployed Oracle Taleo Cloud Service as its recruiting platform. The deployment uses Oracle Taleo Cloud Service to deliver Recruiting,Applicant Tracking System capabilities embedded on the URA public website for job postings and online candidate intake.
The implementation focuses on core Recruiting,Applicant Tracking System modules including job requisition management, candidate profile and application tracking, configurable hiring workflows, and interview scheduling and assessment features typical of an ATS. The solution is provisioned as a cloud-hosted SaaS instance with tenant-level configuration for URA, enabling standardized templates, screening questionnaires, and approval chains.
Oracle Taleo Cloud Service is embedded in the URA website to present live vacancies and capture applicant data directly into the applicant tracking environment, providing a candidate-facing portal and recruiter dashboards for management of vacancy pipelines. Operational ownership is centered on URA human resources and talent acquisition teams, who manage requisition creation, posting approvals, candidate screening, and interview coordination through the system.
Governance was implemented to enforce role-based access controls, requisition approval workflows, and audit trails consistent with public sector recruitment controls, and process changes include centralized posting approvals and standardized candidate screening workflows. The configuration emphasizes operational standardization of recruitment processes and secure candidate data intake via the website integration with Oracle Taleo Cloud Service.
|
Uganda Revenue Authority (URA) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Uganda Revenue Authority implemented Oracle Enterprise Asset Management as part of an Oracle Applications R12.2.6 deployment. The rollout addressed Enterprise Asset Management alongside Inventory, Procurement, Sourcing, I-Supplier and Procurement Contracts modules within the public sector finance and procurement domain.
The implementation configured Oracle Enterprise Asset Management and Oracle eAM capabilities for asset lifecycle management, with explicit EAM coverage for Fleet and Estates departments. Functional configuration included fixed asset items stocking in inventory, PO account generator customization, purchase requisition approval flows, PO approvals for multiple purchasing sections and sourcing award approval workflows, all aligned to procurement and asset custody processes.
Delivery artifacts and testing followed formal Oracle methodology including BP080 solution design documentation, GAP analysis, MD050 specifications for custom components, conference room pilot sessions, user acceptance testing and training to key users. Data migration, go live and post go live support were provided for Inventory, Procurement, Sourcing, I-Supplier, Procurement Contracts and EAM modules, and the project record cites work on R12.2.4 and R12.2.6 implementation streams.
Governance and operational controls were codified through configured approval workflows, digital signature enabled PO approvals and a Contract Committee meeting form and report to support procurement governance. Operational scope encompassed Inventory, Procurement and Asset management functions across purchasing sections, Fleet and Estates, with sustained post go live support to stabilize workflows and transactional processing.
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Uganda Revenue Authority (URA) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tata Consultancy Services | Legacy | TCS DigiGOV | Digital Workspace | IaaS | Tata Consultancy Services | 2014 | 2015 |
In 2014, Uganda Revenue Authority implemented TCS DigiGOV as a Digital Workspace solution. Tata Consultancy Services implemented a DigiGOV based integrated e tax and revenue management solution for the Uganda Revenue Authority, delivering a centralized platform for taxpayer lifecycle management and compliance operations.
The TCS DigiGOV deployment covered functional modules for taxpayer registration, tax returns, payments, taxpayer accounting, audit case management and collections. TCS DigiGOV supports taxpayer registration and compliance functions, aligning Uganda Revenue Authority TCS DigiGOV Digital Workspace with core tax administration business functions and providing consolidated taxpayer profiles and workflow orchestration.
Architecturally the implementation established a centralized digital workspace where transaction processing, ledger posting and audit workflows are unified, enabling end to end case tracking across URA departments. The implementation consolidated module level data into a single operational repository to support taxpayer servicing, compliance workflows and enforcement functions across revenue management activities.
Tata Consultancy Services led process re engineering and modernization activities alongside the technical rollout, aligning governance, role based access and workflow changes to the new TCS DigiGOV platform. The implementation explicitly enabled modernization and process re engineering across registration, returns, payments, taxpayer accounting, audits and collections within Uganda Revenue Authority.
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IT Decision Makers and Key Stakeholders at Uganda Revenue Authority (URA)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Uganda Revenue Authority (URA) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Uganda Revenue Authority (URA) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Uganda Revenue Authority (URA) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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FAQ - APPS RUN THE WORLD Uganda Revenue Authority (URA) Technographics
Uganda Revenue Authority (URA) is a Government organization based in Uganda,
with around 3100 employees and annual revenues of $600.0 million.
Uganda Revenue Authority (URA) operates a diverse technology stack with applications such as
Oracle Taleo Cloud Service, Oracle Enterprise Asset Management and TCS DigiGOV,
covering areas like Recruiting, Applicant Tracking System, Enterprise Asset Management and Digital Workspace.
Uganda Revenue Authority (URA) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Tata Consultancy Services.
Uganda Revenue Authority (URA) recently adopted applications including
Oracle Taleo Cloud Service in 2020, Oracle Enterprise Asset Management in 2018 and TCS DigiGOV in 2014,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Uganda Revenue Authority (URA)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Uganda Revenue Authority (URA)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Uganda Revenue Authority (URA) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.