UK Shared Business Services Ltd.
Polaris House North Star Avenue,
Swindon, SN2 1FF,
United Kingdom
Swindon, SN2 1FF,
United Kingdom
44 17 9386-7000
Government
UK Shared Business Services Ltd. Technographics
UK Shared Business Services Ltd. Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UK Shared Business Services Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 609 UK Shared Business Services Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UK Shared Business Services Ltd. has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2021, Oracle Cloud HCM for Core HR in 2021, Oracle OBIEE for Analytics and BI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UK Shared Business Services Ltd. is running and its propensity to invest more and deepen its relationship with Oracle , TruTac , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UK Shared Business Services Ltd. revenues, which have grown to $52.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UK Shared Business Services Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UK Shared Business Services Ltd. Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2021 | 2023 |
In 2021 UK Shared Business Services Ltd. renewed Oracle Business Process Services and Cloud Service Agreement license subscriptions to maintain operation of its Oracle platforms while a competitive procurement for replacement cloud based ERP software services is conducted. The procurement exercise in 2021 will run to identify a cloud based ERP software services supplier and an implementation partner, with Oracle Cloud ERP identified as the new application under consideration for the ERP Financial category to support core financial operations.
The license renewals preserve delivery of HR, Payroll and Finance services that UK SBS provides to its contracting authorities, including UKRI, BEIS, DIT, INSS and UKSA. Oracle Cloud ERP is described in the context of ERP Financial functionality, and the implementation narrative centers on HR, payroll and finance modules being core to the platform, enabling financial management, payroll processing and HR service delivery across the shared services model.
Operational coverage for the extended agreements runs from June 2021 to May 2023, with an uncommitted contingency option to extend to 31st December 2023 if implementation delays occur. The extended Oracle BPS and CSA licenses are explicitly scoped to provide continuity of service for the existing Oracle E Business Suite platforms while contracting authorities gather requirements and complete competitive procurement for replacement HR, Payroll and Finance systems.
Governance and rollout planning is being conducted in collaboration with UKRI and BEIS, and the procurement and implementation timeline is expected to span approximately 24 to 30 months. The license extension is positioned as a continuity and risk mitigation measure to ensure uninterrupted ERP Financial, HR and payroll operations during the multi year procurement and implementation program.
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Expense Management | ERP Financial Management |
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2010 | 2010 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2021 | 2023 |
In 2021 UK Shared Business Services Ltd. renewed Oracle licensing to continue operating Oracle Cloud HCM as its Core HR platform. The renewal was executed through Oracle Business Process Services and Cloud Service Agreement subscriptions that underpin HR, Payroll and Finance services used by UK SBS.
The Oracle Cloud HCM deployment functions as the shared services HR and payroll backbone for client bodies including UKRI, BEIS, DIT, INSS and UKSA, enabling HR administration and payroll processing across those organizations. Oracle Cloud HCM and the accompanying BPS and CSA licences are described as the software licence subscriptions required to deliver almost all of UK SBS service delivery for HR, payroll and finance.
UK SBS, working collaboratively with contracting authorities UKRI and BEIS, initiated a competitive tender exercise in 2021 for replacement cloud based ERP software services and an implementation partner, with the procurement and implementation expected to take in the region of 24 to 30 months. To provide continuity while requirements are gathered and a new platform is procured and implemented, the licence extension covers the period from June 2021 to May 2023, with an uncommitted contingency option to extend to 31st December 2023 if unexpected delays occur.
Governance activity during the extension focused on requirement gathering and staged procurement planning across HR, payroll and finance business functions, with the licence renewal explicitly intended to avoid interruption to shared services. The contractual extension preserves operational continuity of Oracle Cloud HCM and associated service delivery until the competitive tender and subsequent implementation of replacement cloud ERP platforms are completed.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2020 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OBIEE | Analytics and BI | Analytics and BI | n/a | 2011 | 2011 |
In 2011, UK Shared Business Services Ltd. deployed Oracle OBIEE as its Analytics and BI platform to centralize enterprise reporting and dashboarding. The implementation leveraged core Oracle OBIEE components including the RPD semantic repository, BI Server and Presentation Services to deliver interactive dashboards, ad hoc analysis and scheduled reporting, with a governed semantic layer to present consistent metrics across subject areas.
Operational coverage focused on corporate business functions such as finance, procurement and operational reporting within UK SBS, with an OBIEE & UCM Team Lead managing content publication and access control. Governance emphasized a centralized semantic model, role based security and catalog management to align report authoring and publication workflows, positioning Oracle OBIEE as the primary Analytics and BI solution for business performance reporting at the organization.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Support | CRM |
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2015 | 2015 |
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Call Tracking and Recording | CRM |
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2013 | 2013 |
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Call Tracking and Recording | CRM |
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2013 | 2013 |
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Citizen Engagement | CRM |
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2011 | 2012 |
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CRM | CRM |
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2011 | 2012 |
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Data Management Platform | CRM |
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2011 | 2012 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2013 | 2013 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2021 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Database Management | IaaS |
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2019 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at UK Shared Business Services Ltd.
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by UK Shared Business Services Ltd. Executives
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FAQ - APPS RUN THE WORLD UK Shared Business Services Ltd. Technographics
UK Shared Business Services Ltd. is a Government organization based in United Kingdom,
with around 609 employees and annual revenues of $52.0 million.
UK Shared Business Services Ltd. operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Oracle OBIEE,
covering areas like ERP Financial, Core HR and Analytics and BI.
UK Shared Business Services Ltd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle.
UK Shared Business Services Ltd. recently adopted applications including
Oracle Cloud ERP in 2021, Oracle Cloud HCM in 2021 and Oracle Procurement Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UK Shared Business Services Ltd.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UK Shared Business Services Ltd.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
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