UL Solutions
333 Pfingsten Road, Northbrook,
Chicago, 60062, IL,
United States
Chicago, 60062, IL,
United States
1 847-272-8800
Professional Services
UL Solutions Technographics
UL Solutions Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UL Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15133 UL Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UL Solutions has purchased the following applications: Oracle WebCenter Accounts Payable for AP Automation in 2016, Oracle Cloud HCM Absence Management for Absence and Leave Management in 2015, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UL Solutions is running and its propensity to invest more and deepen its relationship with Oracle , iCIMS , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UL Solutions revenues, which have grown to $2.87 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UL Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UL Solutions Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle WebCenter Accounts Payable | AP Automation | ERP Financial Management | n/a | 2016 | 2016 |
In 2016 UL Solutions implemented Oracle WebCenter Accounts Payable as an AP Automation initiative aimed at removing manual invoice entry and centralizing content for an international Accounts Payable organization. The implementation targeted global finance operations and positioned Oracle WebCenter Accounts Payable to serve as the single content repository accessible from within Oracle E Business Suite for authorized users worldwide.
Prior to the initiative vendor invoices were scanned and stored in a third party imaging application that was isolated from Oracle E Business Suite, and invoices were manually keyed into Oracle Accounts Payable. UL documented goals to meet the diverse needs of an international Accounts Payable enterprise, reduce manual data entry through WFR intelligent data extraction and Object Content Recognition OCR, and automate exception processing to shorten processing time.
The deployment centered on WebCenter AP Imaging capabilities integrated with Oracle E Business Suite, creating a unified content layer for invoice images and metadata. Configuration work focused on intelligent capture with WFR extraction, systemic routing for supplier maintenance and information requests, and embedding invoice access flows directly inside E Business Suite screens to support AP clerks and approvers.
Governance and operational scope emphasized global rollout and access controls, aligning supplier master maintenance workflows and exception handling processes with the new content repository and automated routing. The project narrative centers on Accounts Payable and finance process transformation through Oracle WebCenter Accounts Payable as an AP Automation platform, integrating invoice imaging, capture, routing, and E Business Suite transaction visibility.
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Absence Management | Absence and Leave Management | HCM | n/a | 2015 | 2015 |
In 2015, UL Solutions implemented Oracle Cloud HCM Absence Management as part of a companywide Oracle Cloud HCM rollout. The Absence and Leave Management capability was deployed alongside Core HR, ORC, OOC, and Compensation modules to support more than 16,000 employees across over 50 countries, embedding absence management into global HR operations.
Oracle Cloud HCM Absence Management was configured to work with Core HR and Compensation to manage absence entitlements, accrual calculations, time-off balances, approval routing, and localized compliance rules. Configuration work emphasized absence plans and automated workflows to standardize leave processing and support quarterly Oracle updates across the HCM suite.
The implementation included explicit integrations with Oracle Recruiting Cloud to align onboarding and candidate data, and with ServiceNow for HRIS ticketing and a ServiceNow project to transform onboarding and offboarding processes. HRIT and IT teams were engaged for ongoing enhancements and incident resolution, and the absence solution served as a central reference point for regional HR teams and Talent Acquisition.
Operational governance covered training for more than 120 regional HR team members, centralized HRIS support for global HR policies, standardized mass upload processes, and controls for data integrity. The HRIS team provided monthly SOX audit support and participated in internal and external audits, enforcing update cycles and process controls to maintain compliance across jurisdictions.
UL Solutions positioned the Senior HRIS Analyst as a functional expert for Oracle Cloud HCM Absence Management, driving data integrity, supporting M&A employee data activities, and creating processes to reduce touchpoints and increase automation in absence and leave workflows.
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Applicant Tracking System | HCM |
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2018 | 2018 |
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BackGround Screening | HCM |
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2019 | 2019 |
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Benefits Administration | HCM |
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2015 | 2015 |
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Compensation Management | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2015 | 2015 |
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Employment, Income and Experience Verification | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Recruiting | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 UL Solutions implemented Salesforce Field Service (ex ClickSoftware) to address Field Service Management requirements within its service operations. The deployment leveraged the Salesforce Field Service (ex ClickSoftware) stack to provide a cloud-native scheduling and dispatch foundation on the Salesforce platform.
The implementation focused on core Field Service Management capabilities, including work order creation and lifecycle management, dispatcher console and automated scheduling, mobile technician enablement for onsite updates, skills and location based routing, asset and parts tracking, and service agreement and SLA enforcement. Configuration work emphasized service orchestration, rule-based dispatch policies, and mobile form and offline capabilities to support field technicians.
Operationally the rollout centralized scheduling and standardized work order workflows across UL Solutions service teams, with role based access controls for dispatchers, supervisors, and field technicians. Governance measures included formalized dispatch rules, SLA monitoring processes, and change control for service process updates during configuration and rollout. The narrative links UL Solutions, Salesforce Field Service (ex ClickSoftware), Field Service Management and service operations to clarify the company application category business function relationship.
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Professional Services Automation | ERP Services and Operations |
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2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sourcing | Procurement |
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2010 | 2010 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at UL Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by UL Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD UL Solutions Technographics
UL Solutions is a Professional Services organization based in United States,
with around 15133 employees and annual revenues of $2.87 billion.
UL Solutions operates a diverse technology stack with applications such as
Oracle WebCenter Accounts Payable, Oracle Cloud HCM Absence Management and Salesforce Field Service (ex ClickSoftware),
covering areas like AP Automation, Absence and Leave Management and Field Service Management.
UL Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Salesforce.
UL Solutions recently adopted applications including
DocuSign eSignature in 2022, FreshDesk Customer Support in 2022 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UL Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UL Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UL Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.