Ulster Bank
Ulster Bank Group Centre, George's Quay,
Dublin, D02 VR98,
Ireland
Dublin, D02 VR98,
Ireland
353 1 643 1628
Banking and Financial Services
Ulster Bank Technographics
Ulster Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ulster Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2325 Ulster Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ulster Bank has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Oracle OBIEE for Analytics and BI in 2014, Salesforce CRM Analytics (formerly Einstein Analytics) for Customer Analytics in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ulster Bank is running and its propensity to invest more and deepen its relationship with Oracle , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ulster Bank revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ulster Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ulster Bank Tech Stack and Enterprise Applications
Ulster Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Ulster Bank implemented Oracle E-Business Suite as its ERP Financial application to centralize monthly expense processing. The implementation used the internal Oracle expense system within Oracle E-Business Suite to capture employee expense reports, process reimbursements for personal expenses and mileage, and reconcile monthly corporate credit card expenditure.
Configuration work focused on expense management workflows, approval routing, and accounts payable orchestration to support monthly reimbursement cycles and corporate card reconciliation. Operational coverage targeted finance-led reimbursement and reconciliation processes across Ulster Bank's Ireland operations, with governance structured around monthly reconciliation controls and standardized expense processing procedures.
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Expense Management | ERP |
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2014 | 2014 |
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Ulster Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OBIEE | Analytics and BI | Analytics and BI | n/a | 2014 | 2014 |
In 2014 Ulster Bank implemented Oracle OBIEE as part of a Transformation and BI project, targeting enterprise reporting and analytics modernization. The deployment was positioned within the Analytics and BI category and supported the bank s centralized data warehousing and business intelligence objectives for its Ireland operations and broader enterprise reporting needs.
As architect in the DWH BI team the consultant was responsible for the Enterprise Data Model and the design of ETL using SSAS SSIS, alongside configuration of Oracle OBIEE and Oracle Dashboards. Implementation work covered schema design for the enterprise data warehouse, development of SSIS packages and SSAS analytical models, and creation of OBIEE presentation catalogs and dashboard repositories to standardize reporting artifacts.
The technical architecture integrated ETL feeds into a centralized Oracle data warehouse layer with Oracle OBIEE serving as the front end for interactive dashboards and operational reports. Operational coverage included the DWH BI team as the primary steward for data models and the BI layer, providing reporting services to multiple business functions across the bank.
Governance and delivery emphasized a model driven approach to the enterprise data model, ETL change control processes, and BI release management, with the consultant architect accountable for alignment between data model definitions SSIS ETL processes and Oracle OBIEE dashboard implementations.
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Ulster Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce CRM Analytics (formerly Einstein Analytics) | Customer Analytics | CRM | n/a | 2017 | 2017 |
In 2017, Ulster Bank implemented Salesforce CRM Analytics (formerly Einstein Analytics) to apply artificial intelligence and predictive analytics to its business customer portfolio. The deployment focused on Customer Analytics use cases within business banking, centralizing customer segmentation, lifetime value analysis, and executive reporting.
The implementation configured Salesforce CRM Analytics to deliver interactive dashboards, lenses, and predictive scoring models, leveraging the platform's dataflows and recipes to shape CRM and transactional datasets. Integration centered on CRM account and interaction records to populate analytic datasets and enable operationalization of insights within sales and service workflows. The analytic layer was provisioned as a cloud-hosted native analytics tier within the Salesforce ecosystem.
Operational coverage included commercial relationship managers and the analytics function, aligning sales, risk, and customer experience teams across Ireland. Governance established centralized analytic ownership, model validation routines, and a staged rollout by business customer segment to drive adoption. Ulster Bank used this implementation to pioneer artificial intelligence to understand its business customers better.
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IT Decision Makers and Key Stakeholders at Ulster Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Chief Administrative Officer | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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Head of Finance Business Management | Director | Finance | |
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HR Shared Services Delivery Manager | Manager | HR | |
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Head of Innovation Solutions | Director | Finance | |
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Head of Outsourced Services | Director | Finance | |
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Head of Payment Operations | Director | Finance | |
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Head of Transformation | Director | Finance | |
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Apps Being Evaluated by Ulster Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ulster Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ulster Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Ulster Bank Technographics
Ulster Bank is a Banking and Financial Services organization based in Ireland,
with around 2325 employees and annual revenues of $1.00 billion.
Ulster Bank operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle OBIEE and Salesforce CRM Analytics (formerly Einstein Analytics),
covering areas like ERP Financial, Analytics and BI and Customer Analytics.
Ulster Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Salesforce.
Ulster Bank recently adopted applications including
Salesforce CRM Analytics (formerly Einstein Analytics) in 2017, Oracle E-Business Suite in 2014 and Oracle iExpense in 2014,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ulster Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ulster Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ulster Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.