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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

Umbria Energy
Location
Via Giordano Bruno 7,
Terni, 05100,
Italy
Website
https://www.umbriaenergy.it/
Phone
39 074 44391586
Artw industry
Utilities
Employee
Revenue

Umbria Energy Technographics

Umbria Energy Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Umbria Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Umbria Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Umbria Energy has purchased the following applications: TocToc Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Google Tag Manager for Tag Management in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Umbria Energy is running and its propensity to invest more and deepen its relationship with TocToc , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Umbria Energy revenues, which have grown to $102.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Umbria Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Umbria Energy Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TocToc Legacy TocToc Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021 Umbria Energy deployed TocToc Chat on its corporate website, implementing TocToc Chat as a Chatbots and Conversational AI solution to deliver website-based customer engagement and automated inquiry handling. The deployment centers on an embedded webchat widget delivered through site scripting, providing a public facing conversational interface for users visiting umbriaenergy.it. The implementation emphasizes conversational flow configuration and intent recognition, with TocToc Chat configured for session management, FAQ driven knowledge base responses, and fallback routing for human intervention when automated resolution is not available. Configuration work included dialogue tree authoring, intent mapping and content localization for Italian language interactions, aligning the application with common Chatbots and Conversational AI functional workflows. Operational ownership is focused on the website channel, with governance practices oriented toward content versioning, conversational script updates, and monitoring of interaction logs to refine intent models. The rollout approach is narrow in scope, targeting customer facing web interactions rather than broader omnichannel coverage, and centers on sustaining the TocToc Chat conversational knowledge base and escalation rules as part of ongoing digital channel operations.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2019 2019
Collaboration Collaboration 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Tag Manager Tag Management CRM n/a 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Umbria Energy
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Umbria Energy Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Umbria Energy Technographics

Umbria Energy is a Utilities organization based in Italy, with around 500 employees and annual revenues of $102.0 million.

Umbria Energy operates a diverse technology stack with applications such as TocToc Chat, Google Workspace (Formerly Google G-Suite) and Google Tag Manager, covering areas like Chatbots and Conversational AI, Collaboration and Tag Management.

Umbria Energy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as TocToc and Google.

Umbria Energy recently adopted applications including TocToc Chat in 2021, Microsoft 365 in 2021 and Microsoft Azure Cloud Services in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Umbria Energy’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Umbria Energy’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Umbria Energy technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.