Newark, 94560, CA,
United States
Ummercial Corp Technographics
Ummercial Corp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ummercial Corp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Ummercial Corp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ummercial Corp has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2018, Zoho Mail for Collaboration in 2022, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ummercial Corp is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Automattic , Mixpanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ummercial Corp revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ummercial Corp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ummercial Corp Tech Stack and Enterprise Applications
Ummercial Corp AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Ummercial Corp deployed Zoho SalesIQ on its website to provide real time visitor engagement and front end conversational touchpoints. The deployment uses Zoho SalesIQ and aligns with the Chatbots and Conversational AI category to support lead capture and live chat workflows for the professional services firm.
Zoho SalesIQ's site widget was configured with proactive chat triggers, chatbot conversation flows, visitor analytics, and lead capture forms to surface inbound interest. Functional capabilities implemented reflect standard Chatbots and Conversational AI workflows, including session handoff to human agents, canned response libraries, and basic conversation scripting.
The implementation is hosted as a website widget on Ummercial's public site and routes inbound interactions to client services and sales staff as the primary operational coverage. Operational ownership is consistent with a 20 person professional services organization, with the website installation serving as the main engagement channel for prospects and clients.
Governance focused on chat routing rules, response templates, and escalation workflows to email or phone, creating lightweight process changes for internal staff handling conversations. The narrative centers on Zoho SalesIQ as the conversational front end under the Chatbots and Conversational AI category, with operational flows and template governance managed internally by the client services and sales teams.
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Ummercial Corp Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Ummercial Corp implemented Zoho Mail as its primary hosted email and webmail solution. Ummercial Corp implemented Zoho Mail in the Collaboration category to provide domain-hosted email and client communications for the firm’s 20 person professional services organization.
The Zoho Mail deployment focuses on standard hosted email capabilities, including mailbox provisioning, webmail access, SMTP and IMAP support, group aliases and administrative controls through the Zoho Mail admin console. The implementation is surfaced on the company website, with domain email routing configured to channel inbound and outbound corporate communications through Zoho Mail.
Operational coverage centers on core business functions such as client communications, sales outreach and internal operations, with IT ownership concentrated on account provisioning, access control and basic mailbox lifecycle governance. Governance practices inferred from the deployment include centralized admin account management and standard email authentication configuration to align with hosted email best practices, consistent with a small company Collaboration implementation.
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Ummercial Corp eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Ummercial Corp implemented WooCommerce to add eCommerce capability to its public website, enabling an online storefront capability within its professional services business. The deployment uses WooCommerce as a site-level WordPress plugin architecture on Ummercial.com, integrating storefront and content delivery at the website layer to support online ordering and payment capture for service packages and packaged offerings.
Configuration focused on core WooCommerce functional modules, including product catalog management, shopping cart and checkout workflows, payment gateway support through standard plugin patterns, and order management and customer records inside the WordPress administrative interface. The implementation leverages category-aligned capabilities typical of eCommerce platforms, such as pricing and coupon controls, tax calculation hooks and inventory or availability indicators configured to suit a 20-person professional services firm.
Operational responsibility centers on the online sales and revenue function, with store administration managed through WordPress user roles and small-team operational processes for order processing and service delivery. Governance and workflow adjustments emphasized store content governance, catalog publication controls, and administrative role separation to align marketing, sales and finance activities with the new eCommerce channel.
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Ummercial Corp CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2020 | 2020 |
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Ummercial Corp PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Ummercial Corp IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ummercial Corp
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ummercial Corp Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||