White Plains, 10604, NY,
United States
Unlimited Care Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Unlimited Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Unlimited Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unlimited Care has purchased the following applications: Sandata Home Care HR for Core HR in 2010, HHAeXchange for Healthcare ERP in 2019, Lumen Cloud (ex CenturyLink) for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unlimited Care is running and its propensity to invest more and deepen its relationship with Sandata Technologies , ZipRecruiter , HHAeXchange or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unlimited Care revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unlimited Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sandata Technologies | Legacy | Sandata Home Care HR | Core HR | HCM | n/a | 2010 | 2010 |
In 2010, Unlimited Care implemented Sandata Home Care HR in the Core HR category. The deployment established Sandata Home Care HR as the central personnel management system supporting administrative and clinical quality workflows at Unlimited Care, with operational use documented in the White Plains, NY office.
The implementation centers on employee master data and credentialing capabilities, with documented use for re-credentialing, contract review support, and management of employee records. Sandata Home Care HR is used for document management of patient and employee medical information, providing both front end and back end access for authorized administrative and clinical staff.
Operational coverage includes the contract management function, the Clinical Quality Investigation team, and executive administrative support including the director of contract management and the COO. The system is used to maintain and upload medical and personnel information and to support administrative processes such as contract reviews, credential maintenance, and assistance with medical billing and category code workflows.
Governance emphasis documented in usage notes focuses on credentialing workflows, centralized file access controls, and role based access for clinical and administrative teams. Sandata Home Care HR functions as the authoritative Core HR record for credential and personnel data, and it is integrated into day to day administrative procedures for contract administration and clinical quality investigations.
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Payroll | HCM |
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2010 | 2010 |
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Recruiting | HCM |
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2020 | 2020 |
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Workforce Scheduling | HCM |
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2010 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HHAeXchange | Legacy | HHAeXchange | Healthcare ERP | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Unlimited Care implemented HHAeXchange as its Healthcare ERP to centralize home health scheduling, billing, and claims workflows. The implementation targeted the billing and collections function and established a single application for claims submission, appeals handling, refund processing, and cash application aligned with Healthcare ERP operational patterns.
The HHAeXchange deployment emphasized modules for schedule reconciliation, electronic and paper claims submission, claims status monitoring, explanation of benefits analysis, and automated aging report generation. Configuration work included mapping insurance contract terms for seven assigned payer accounts and establishing procedures for claim resubmission and appeals, delivering a functional stack for billing, collections, and revenue recovery within the Healthcare ERP scope.
Operational coverage centered on the Billing and Collection Analyst team in White Plains, NY, with explicit payer workflows for Archcare, Empire BCBS, Healthfirst, Hamaspik, Prime, NYSIF, and Onecall. Day to day activities captured in the system included resolving scheduling and billing discrepancies, timely submission of electronic and paper claims to carriers, researching rejected and denied claims, and documenting account activities to support collections and follow up on outstanding balances.
Governance and process restructuring were implemented around daily updated aging reports, documented follow up actions, and a structured appeals workflow that involved contacting insurance representatives and patients, correcting payment information, and executing resubmissions. Outcomes recorded in operating notes include recovery of up to 70 percent of claims denied for untimely filing, and ongoing use of HHAeXchange for cash application and refund request processing, demonstrating sustained operational adoption of the Healthcare ERP.
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Home Care Management | ERP Services and Operations |
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2010 | 2010 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lumen Technologies | Legacy | Lumen Cloud (ex CenturyLink) | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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