Unanet
22970 Indian Creek Dr 200,
Dulles, 20166, VA,
United States
Dulles, 20166, VA,
United States
1 703-689-9440
Professional Services
Unanet Technographics
Unanet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unanet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 375 Unanet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unanet has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Drift AI Chatbot for Chatbots and Conversational AI in 2022, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unanet is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , SaaSOptics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unanet revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unanet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Unanet Tech Stack and Enterprise Applications
Unanet ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Unanet implemented Oracle NetSuite ERP to centralize core financial and billing operations. The deployment positioned Oracle NetSuite ERP as the companys ERP Financial backbone for contract-driven invoicing and accounts receivable management.
The implementation emphasized contract billing and monthly maintenance invoice generation using Oracle NetSuite ERP, while consulting and professional time and materials invoicing continued to be processed using Unanet. Functional capabilities in use include invoice generation, billing schedule management, and accounts receivable processing, with invoices routed through customer payment portals for collection.
Operational coverage spans Finance and Billing with cross-functional workflows into Customer Success and Sales, where billing analysts handle high volumes of customer email inquiries and light collections activity. Staff working the environment report familiarity with SaaSOptics, NetSuite, UnanetOne and Salesforce, and daily processes include escalation of billing disputes to Customer Success and Sales for resolution.
Governance was organized around finance-owned invoice processing and defined escalation paths to customer-facing teams, supported by procedural controls for contract-based billing and service-based invoicing. The implementation reflects a SaaS ERP Financial architecture focused on contract billing, AR workflows, and operational coordination between finance and customer operations.
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Subscription and Recurring Billing | ERP |
|
2020 | 2020 |
|
Unanet AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 Unanet implemented Drift AI Chatbot on its public website, introducing a Chatbots and Conversational AI capability to support customer engagement for the professional services organization. The Drift AI Chatbot was embedded across product, support, and contact pages to provide web-based conversational intake, surface contextual answers, and qualify inbound visitors in real time.
Configuration focused on conversational workflows that capture lead details, provide knowledge-driven automated responses, and execute meeting scheduling handoffs to sales and customer success teams. Operational governance placed ownership with marketing for content and conversational design, while defined escalation paths routed complex inquiries to human agents, and the deployment used a standard web-embedded architecture to expose Drift AI Chatbot to site visitors.
|
Unanet Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Unanet implemented Zoom as its Audio Video and Web Conferencing platform. Unanet uses Zoom on their website to provide direct, web‑accessible meeting and session entry for clients and external stakeholders, integrating the conferencing experience into public pages and contact flows.
The deployment centers on core Zoom capabilities common to the Audio Video and Web Conferencing category, including hosted meetings, screen sharing, webinar style presentations, and session recording, surfaced via embedded meeting links and join flows on the Unanet website. Zoom is used to support scheduled client meetings and ad hoc collaboration, with meeting access presented through the company website to simplify external attendee join processes.
Operational scope covers client facing communications and internal collaboration across Unanet’s professional services organization in the United States, with IT managed account provisioning and standardized meeting security settings such as authentication requirements, passcodes, and host permission controls. The implementation positions Zoom as the primary Audio Video and Web Conferencing tool linking Unanet website visitors to live meeting sessions and routine internal conferencing.
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
Unanet Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2022 | 2022 |
|
Unanet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2020 | 2020 |
|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Unanet ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Unanet PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Unanet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Unanet CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Unanet
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CIO | CXO | IT | |
|
|
|
Manager, Systems Operations | Manager | IT | |
|
|
|
VP, GTM Business Systems and Operations | VP | IT | |
|
|
|
VP Strategic Finance | VP | Finance | |
|
Apps Being Evaluated by Unanet Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Unanet IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Unanet digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Unanet Technographics
Unanet is a Professional Services organization based in United States,
with around 375 employees and annual revenues of $80.0 million.
Unanet operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Drift AI Chatbot and Zoom,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Unanet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Drift and Zoom Video Communications.
Unanet recently adopted applications including
Drift AI Chatbot in 2022, HubSpot CMS in 2022 and Microsoft Clarity in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Unanet’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Unanet’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Unanet technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.