UncommonGoods
140 58th St Building B, Suite 5B,
Brooklyn, 11220, NY,
United States
Brooklyn, 11220, NY,
United States
1 888-365-0056
Retail
UncommonGoods Technographics
UncommonGoods Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UncommonGoods and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 UncommonGoods employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UncommonGoods has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2015, Greenhouse ATS for Applicant Tracking System in 2018, Forethought Platform for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UncommonGoods is running and its propensity to invest more and deepen its relationship with Intuit , Oracle , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UncommonGoods revenues, which have grown to $42.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UncommonGoods intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UncommonGoods Tech Stack and Enterprise Applications
UncommonGoods ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2015 | 2015 |
In 2015, UncommonGoods implemented Intuit Quickbooks Enterprise. The deployment established a centralized ERP Financial backbone to support corporate accounting and retail merchandising finance.
Configuration emphasized core financial modules, including general ledger, accounts payable, accounts receivable, inventory accounting, and financial reporting, with workflows mapped to order to cash and procure to pay cycles. The implementation included role based access configuration and template driven chart of accounts to support consistent transaction processing and period close activities.
The Intuit Quickbooks Enterprise instance was provisioned as a single authoritative financial system serving finance, merchandising, procurement, and fulfillment, standardizing month end close procedures and control points. Rollout centered on staged module activation, process governance updates, and user training to align accounting operations with retail cadence.
|
|
|
|
|
ERP Financial | ERP |
|
2017 | 2017 |
|
UncommonGoods HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018 UncommonGoods implemented Greenhouse ATS as their Applicant Tracking System, deploying the platform to formalize recruiting workflows for its corporate talent acquisition team. The deployment included embedding Greenhouse ATS on their website to surface job openings and capture candidate applications directly through the public careers experience.
Configuration emphasized core applicant tracking capabilities including job requisition management, candidate profile and pipeline tracking, interview scheduling and structured scorecards, offer workflow orchestration, and recruiting analytics. Greenhouse ATS was configured to centralize hiring manager collaboration and candidate dispositioning, providing a single system of record for open roles.
Operational ownership resides with the recruiting and HR teams, with hiring managers accessing candidate pipelines and interview feedback via Greenhouse ATS. Governance focused on standardized interview processes, scorecard adoption, and role based access controls to enforce consistent hiring workflows across the organization.
|
|
|
|
|
BackGround Screening | HCM |
|
2019 | 2019 |
|
|
|
|
|
Employee Experience | HCM |
|
2016 | 2016 |
|
UncommonGoods AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Forethought Technologies | Legacy | Forethought Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, UncommonGoods implemented the Forethought Platform on their website. The Forethought Platform is deployed as a Chatbots and Conversational AI application to automate and orchestrate customer-facing conversational workflows on the public support site. Implementation focuses on an embedded web chat interface that serves the ecommerce customer service function and surfaces help center content to provide immediate answers. This positions UncommonGoods Forethought Platform Chatbots and Conversational AI as a primary touchpoint for online customer support.
Functional capabilities include intent classification, conversational response generation, self-service answer retrieval from the hosted support content, and triage of complex inquiries to human agents and ticketing workflows. Operational scope is concentrated on online customer support interactions on the UncommonGoods website, aligning conversation handling with agent escalation and case creation processes. Governance emphasizes configuration of conversational rules, routing and escalation logic, and ongoing tuning of response models to match customer service workflows.
|
UncommonGoods Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
UncommonGoods eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2012 | 2012 |
|
|
|
|
|
Product Information Management | eCommerce |
|
2017 | 2017 |
|
UncommonGoods SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Real-Time Transportation Visibility | SCM |
|
2020 | 2020 |
|
UncommonGoods CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Support | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2012 | 2012 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2017 | 2017 |
|
UncommonGoods ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
UncommonGoods TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
UncommonGoods PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
UncommonGoods IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at UncommonGoods
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director of Marketing | Director | Marketing | |
|
|
|
Founder and CEO | CXO | Finance | |
|
|
|
Co-founder, Chief Operating Officer | CXO | Finance | |
|
|
|
Chief People Officer | CXO | HR | |
|
|
|
Chief Technology Officer | CXO | IT | |
|
|
|
Operations Generalist | CXO | Finance | |
|
|
|
Workforce Management Lead | Manager | HR | |
|
|
|
Head Of Operations | Director | Finance | |
|
|
|
Director of Customer Service | Director | Customer Service | |
|
|
|
Customer Service Manager | Manager | Customer Service | |
|
|
|
Customer Service Lead | Manager | Customer Service | |
|
|
|
Customer Service Team Lead, Hiring Lead, and WFM Scheduler | Manager | Customer Service | |
|
Apps Being Evaluated by UncommonGoods Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UncommonGoods IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UncommonGoods digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD UncommonGoods Technographics
UncommonGoods is a Retail organization based in United States,
with around 200 employees and annual revenues of $42.0 million.
UncommonGoods operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Greenhouse ATS and Forethought Platform,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
UncommonGoods has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Greenhouse and Forethought Technologies.
UncommonGoods recently adopted applications including
Forethought Platform in 2020, Convey Delivery Experience Management in 2020 and Zendesk Support Ticketing System in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UncommonGoods’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UncommonGoods’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UncommonGoods technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.