Uneo France Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Uneo France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 554 Uneo France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Uneo France has purchased the following applications: Cegedim iGestion for Insurance Policy Administration in 2015, tolk.ai Chatbot for Chatbots and Conversational AI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Uneo France is running and its propensity to invest more and deepen its relationship with Cegedim , tolk.ai , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Uneo France revenues, which have grown to $330.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Uneo France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cegedim | Legacy | Cegedim iGestion | Insurance Policy Administration | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Uneo France deployed Cegedim iGestion to provide delegated management as an overflow and backstop during an organisational and IT transition, embedding the Cegedim iGestion platform to support core Insurance Policy Administration tasks. The implementation concentrated on contract lifecycle administration and prestations, aligning Cegedim iGestion with Unéo France requirements for policy and claims handling across its French operations.
The deployment configured delegated management workflows and operational runbooks so Cegedim iGestion could supplement Unéo teams rather than act as the primary operational host, with modules focused on contracts and claims prestations processing. Governance emphasized service continuity and operational handoff during the transition, with Cegedim iGestion used to maintain service quality while Unéo managed its internal organisational and IT changes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| tolk.ai | Legacy | tolk.ai Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Uneo France deployed the tolk.ai Chatbot on its customer-facing website. The tolk.ai Chatbot is a Chatbots and Conversational AI application used to automate frequently asked questions, intake common policy inquiries, and provide guided self-service to policyholders and prospects.
The implementation centers on web-based conversational flows and natural language understanding, with configuration of intent models, response templates, and multi-turn dialogues. Functional capabilities implemented include FAQ automation, guided conversational paths for policy information, contextual session handling, and a human handoff mechanism for escalations.
Deployment architecture is focused on an embedded website widget that maintains session context and delivers scripted dialogues and dynamic responses, while telemetry and usage logs feed a centralized analytics view. Operational coverage is customer-facing, supporting online customer service and marketing touchpoints on Uneo France public web pages rather than internal back-office systems.
Governance and operational ownership sit with digital and customer service teams who manage conversational content, intent tuning, and escalation workflows, supported by periodic model updates and content review cycles. The tolk.ai Chatbot implementation aligns Uneo France, tolk.ai Chatbot, and Chatbots and Conversational AI to streamline online customer interactions and reduce reliance on manual web inquiries.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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