AI Buyer Insights:

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Unica Groep Tech Stack and Enterprise Applications

Unica Groep HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mysolution Legacy OTYS Go! Recruiting HCM n/a 2020 2020
In 2020 Unica Groep deployed OTYS Go! as its Recruiting application on the company's public website. OTYS Go! provides the career site and candidate intake channel for Unica Groep's recruitment activities. The implementation leverages Recruiting capabilities common to OTYS Go!, including vacancy publishing and management, online application forms, applicant tracking and candidate profile capture, CV parsing and searchable candidate records, and employer branding content delivered via the public career pages. These modules are used to present live vacancies and collect applicant data through the website. The deployment architecture centers on OTYS Go! serving as the front end career portal embedded in Unica Groep's website, with job listings and application forms published directly to the public site and candidate submissions persisted within OTYS Go!'s application database. Operational scope covers corporate recruiting workflows and positions the system as the primary inbound recruitment funnel on the company website. Governance and staffing processes are executed through OTYS Go!'s applicant tracking and workflow features, enabling HR and recruitment teams to manage job posting lifecycles, screen applicants, and maintain candidate records inside OTYS Go!. This narrative links Unica Groep, OTYS Go!, Recruiting, and the business function of talent acquisition to the organization’s public hiring channel.
Unica Groep AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Futy Legacy Futy Leadbots Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Unica Groep deployed Futy Leadbots on its corporate website. The deployment positioned Futy Leadbots to manage initial customer interactions and structured lead qualification inline with the Chatbots and Conversational AI category. The implementation centered on conversational flows for guided qualification, web-based lead capture, and intent detection using natural language processing capabilities typical of Chatbots and Conversational AI solutions. Futy Leadbots was provisioned as a web-embedded conversational widget with adaptive prompts, form-based data capture, and escalation triggers to route complex sessions to human teams. Operational scope is focused on the customer-facing website and on inbound commercial and service inquiry workflows across Unica Groep. The chat interface surfaces contextual prompts within page contexts and captures structured contact data to support follow-up by commercial stakeholders. Governance emphasized conversational content controls, scripted qualification criteria, and staged publishing to the live site to preserve user experience. Ongoing operational ownership is allocated to commercial and customer service teams, who maintain conversation scripts, threshold rules for handoff, and monitoring of live interactions.
Unica Groep Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, Unica Groep implemented Microsoft 365 as its chosen Collaboration platform. The deployment targeted the company’s operations in the Netherlands and covered provisioning for Unica Groep’s workforce of 4,413 employees. The Microsoft 365 implementation included core Collaboration capabilities commonly used in enterprise rollouts, including hosted Exchange Online mail, SharePoint Online for intranet and document management, Microsoft Teams for meetings and persistent chat, and OneDrive for personal file sync and sharing. Configuration work centered on mailbox provisioning, SharePoint site architecture, Teams tenancy setup, and OneDrive storage policies to support cross-functional collaboration and project delivery workflows. Public-facing signals indicate Microsoft 365 is in use on Unica’s website, reflecting a surface-level integration of Microsoft 365 Collaboration services with the company’s external presence. The implementation narrative emphasizes Microsoft 365 as the central collaboration layer, with content and communication services surfaced both internally and on public web pages. Governance and operational controls were consolidated through Microsoft 365 administrative and policy features, enabling role based access, data retention, and external sharing governance to support IT, HR, and project teams. The rollout focused on standard Collaboration service configuration and centralized administration to establish consistent collaboration workflows across the organization.
Survey and Questionnaire Collaboration 2021 2021
Unica Groep CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2022 2022
Unica Groep ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
Unica Groep PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2018 2018
Transactional Email PaaS 2020 2020
Unica Groep CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Unica Groep

First Name Last Name Title Function Department Email Phone
Group CIO CXO IT
IT Manager Manager IT

Apps Being Evaluated by Unica Groep Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Unica Groep IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Unica Groep digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Unica Groep Technographics
Unica Groep is a Professional Services organization based in Netherlands, with around 4413 employees and annual revenues of $1.01 billion.
Unica Groep operates a diverse technology stack with applications such as OTYS Go!, Futy Leadbots and Microsoft 365, covering areas like Recruiting, Chatbots and Conversational AI and Collaboration.
Unica Groep has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Mysolution, Futy and Microsoft.
Unica Groep recently adopted applications including Futy Leadbots in 2022, MailerLite in 2022 and Hubspot Marketing Automation in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Unica Groep’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Unica Groep’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Unica Groep technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.