Unified Power
217 Metro Dr.,
Terrell, 75160, TX,
United States
Terrell, 75160, TX,
United States
1 877-469-4846
Professional Services
Unified Power Technographics
Unified Power Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unified Power and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Unified Power employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unified Power has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, ECI Macola for Manufacturing ERP, Distribution ERP in 2021, LiveChat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unified Power is running and its propensity to invest more and deepen its relationship with Oracle , Avalara , ECi Software Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unified Power revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unified Power intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Unified Power Tech Stack and Enterprise Applications
Unified Power ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2014 |
In 2012, Unified Power implemented Oracle NetSuite ERP, deploying a cloud-based ERP Financial environment across corporate and branch operations. Between 2012 and 2014 a multiyear data migration and implementation was executed to populate Oracle NetSuite ERP and establish core financial and order workflows.
The implementation configured Accounts Receivable and order management capabilities within the ERP Financial system, and established Work Order ticketing consistent with ITIL service level management. The NetSuite system administrator role was centralized, and a new internal department to manage orders was created to operationalize order to cash and invoice processing.
The NetSuite environment was integrated with third party products explicitly including Avalara, eMerchant, and Epiphany eService, and the overall deployment sat on a cloud SaaS footprint while the corporate IT organization had migrated physical server infrastructure to virtual machines. Implementation was delivered by a data migration team of four employees and two contractors, with ongoing support from two direct application support reports and external contractors for site level IT needs.
Governance was driven by monthly IT Steering Committee oversight, ITIL aligned incident and problem processes, and formal management of inventory, license and support agreements. The program produced executive reporting for the COO, CFO, President and private investors, and an Accounts Receivable reengineering that explicitly reduced outstanding receivables by over $1,000,000.
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Tax Management | ERP |
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2014 | 2014 |
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Unified Power ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI Macola | Manufacturing ERP, Distribution ERP | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Unified Power implemented ECI Macola to support its national field service and distribution operations. ECI Macola was configured as a Manufacturing ERP,Distribution ERP solution to manage order processing and parts logistics across a 250-employee service organization operating across the United States and select overseas sites. The rollout centered on the Account Coordinator and dispatch functions that coordinate emergency and preventative service calls.
Implementation focused on core modules aligned to service-driven distribution, including sales order and work order processing, scheduling and resource assignment, inventory and parts tracking, and procurement order management. ECI Macola supported creation of Sales Orders and Work Orders for emergency calls, scheduling by skill set and availability, and resource coordination across field engineers, subcontractors, direct-ship vendors and OEMs. Workflow automation was configured for timely customer communications and order status updates to meet the organization requirement for rapid response.
Operational integrations emphasized internal procurement and logistics workflows and vendor direct-ship processes to ensure parts availability and expedite scheduling. The system structured order-to-work flows so procurement status feeds into dispatch planning and parts status is visible to Account Coordinators and district operations, supporting national coverage and intermittent overseas site service. The deployment preserved tight coupling between inventory-led procurement and field-service execution.
Governance and process changes formalized the Account Coordinator as the central liaison, with defined escalation to the District Field Manager for afterhours emergencies and approval workflows to close emergency calls. Role-based configuration, scheduling rules that balance customer requirements against internal efficiency targets, and standardized work order templates were implemented to enforce consistent execution across departments. ECI Macola, as a Manufacturing ERP,Distribution ERP application, therefore became the system of record for order management, scheduling, parts procurement and field service coordination at Unified Power.
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Unified Power AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Unified Power implemented LiveChat on its public website. LiveChat is deployed as part of their Chatbots and Conversational AI capability to provide a web-native conversational channel for customer engagement and lead capture.
The deployment uses the vendor-hosted LiveChat widget embedded in site pages and the cloud-based agent console for support and sales staff, configured with chat queues, canned responses, proactive chat invitations, and transcript logging. Operational coverage is focused on the company website and supports customer service and sales functions, with governance controls around chat routing, hours of operation, and transcript ownership to standardize handoffs and follow up.
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Unified Power Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Unified Power Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2018 | 2018 |
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Unified Power eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Unified Power CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Unified Power IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Unified Power
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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President & COO | CXO | Finance | |
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CFO | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Controller | Director | Finance | |
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Apps Being Evaluated by Unified Power Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Unified Power IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Unified Power digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Unified Power Technographics
Unified Power is a Professional Services organization based in United States,
with around 250 employees and annual revenues of $70.0 million.
Unified Power operates a diverse technology stack with applications such as
Oracle NetSuite ERP, ECI Macola and LiveChat,
covering areas like ERP Financial, Manufacturing ERP, Distribution ERP and Chatbots and Conversational AI.
Unified Power has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, ECi Software Solutions and LiveChat, Inc..
Unified Power recently adopted applications including
ECI Macola in 2021, WooCommerce in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Unified Power’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Unified Power’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Unified Power technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.