Orlando, 32801, FL,
United States
Unikey Technographics
Unikey Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unikey and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Unikey employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unikey has purchased the following applications: Microsoft Azure Machine Learning for ML and Data Science Platforms in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unikey is running and its propensity to invest more and deepen its relationship with Microsoft , Google , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unikey revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unikey intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Unikey Tech Stack and Enterprise Applications
Unikey AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Machine Learning | ML and Data Science Platforms | AI Development | n/a | 2016 | 2017 |
In 2016, UniKey implemented Microsoft Azure Machine Learning as its core ML and Data Science Platforms capability to operationalize behavioral identity and product telemetry analytics. The deployment combines cloud-hosted model training, data pipelines for large-scale event ingestion, and real-time scoring to support touch-to-unlock user experiences and multifactor authentication workflows.
The implementation includes model development and deployment pipelines for behavioral analytics, identity inference, and anomaly detection. Microsoft Azure Machine Learning is used alongside Azure Cognitive Services to enrich identity signals, and models are trained on big data streams that capture device telemetry, user interactions, and environmental context.
Integrations center on Azure native services and Azure Cognitive Services, with data ingestion from UniKey devices and authentication systems feeding the ML models. The operational scope spans product engineering and customer-facing authentication, and the insights generated are shared with manufacturing partners to inform product design and feature enhancements.
Governance emphasized centralized analytics instrumentation and a single ML platform for model lifecycle management, enabling consistent feature engineering and model retraining practices. UniKey reports that the deeper identity understanding from Azure Machine Learning creates a seamless and secure access experience and provides actionable product intelligence for manufacturing partners.
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Unikey Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013 Unikey deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The public Unikey website and domain metadata indicate company-wide adoption across its 40 employees in the United States, establishing Google Workspace (Formerly Google G-Suite) as the central tool for corporate communication and document workflows.
The implementation leverages standard Collaboration modules, including Gmail for corporate email, Google Drive and Google Docs for shared document creation and version control, Calendar for scheduling, and Meet for virtual meetings, with administration handled through the Google Workspace Admin console for user provisioning and domain management. Operational coverage centers on professional services delivery teams as well as core operations and sales, consolidating email, file storage, calendaring, and meeting capabilities under a single managed domain. Governance is implemented through centralized account provisioning, group-based access controls, and domain-level settings to enforce collaboration and security policies.
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Unikey ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, Unikey deployed Atlassian Jira Service Desk as their IT Service Management solution. The 40 employee professional services firm embedded Atlassian Jira Service Desk on their website to provide a customer-facing service portal and centralized ticketing for both client and internal requests.
Implementation focused on standard IT Service Management capabilities, including incident management, service request workflows, queue configuration, SLA target settings, and automation rules to route and escalate tickets. Configuration work emphasized request type taxonomy, role based queues, custom fields, and automated transitions, with administration consolidated to a small central team. Operational coverage targeted Unikeys United States support and internal IT functions, and governance paired ticket triage processes with defined ownership and periodic workflow reviews to keep routing aligned with support capacity. Atlassian Jira Service Desk is the named application supporting Unikeys ongoing service operations.
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Unikey PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Unikey IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Unikey
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Vice President of Strategic Accounts | VP | Sales | ||||
| Vice President of Product | VP | R&D |
Apps Being Evaluated by Unikey Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||