Oxford, OX1 1TR,
United Kingdom
Uniqlo UK Technographics
Uniqlo UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Uniqlo UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Uniqlo UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Uniqlo UK has purchased the following applications: Apple Pay for Payment Processing in 2021, Microsoft 365 for Collaboration in 2018, Adobe Experience Manager for Digital Asset Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Uniqlo UK is running and its propensity to invest more and deepen its relationship with Apple , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Uniqlo UK revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Uniqlo UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Uniqlo UK Tech Stack and Enterprise Applications
Uniqlo UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Uniqlo UK implemented Apple Pay as a Payment Processing option on its ecommerce site. The Apple Pay implementation on uniqlo.com/uk integrated device-based, tokenized payment credentials into the web checkout flow, enabling browser-invoked payment sheets and secure client-side payment collection through the Apple Pay on the Web experience.
The deployment focused on the UK online commerce channel and the payments and digital commerce functions, with configuration work on frontend checkout pages and backend token handling for authorization with existing card processing flows. Governance emphasized payment acceptance rules and checkout UX configuration for the UK storefront, and the implementation retained standard Payment Processing controls such as tokenization and merchant validation while centralizing Apple Pay as a selectable payment method in the site checkout.
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Uniqlo UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Uniqlo UK implemented Microsoft 365 as its Collaboration platform. The deployment was provisioned as a cloud-hosted Microsoft 365 tenant delivering core collaboration capabilities, including Exchange Online for email and calendaring, Microsoft Teams for meetings and chat, SharePoint Online for intranet and document management, and OneDrive for Business for personal file storage.
Configuration emphasized centralized tenant administration and role-based access controls, with identity and access management handled through Azure Active Directory and policy-driven content governance. Public site source references indicate Microsoft 365 artifacts on the corporate website, consistent with using Microsoft 365 services to support internal collaboration and external communication channels.
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Uniqlo UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2018 | 2018 |
In 2018, Uniqlo UK deployed Adobe Experience Manager to manage digital media for its ecommerce website and to serve as its Digital Asset Management platform. The Adobe Experience Manager implementation centralized image and rich media storage and provided the primary asset delivery layer for the UK site.
The configuration leverages core Digital Asset Management capabilities including a centralized asset repository, metadata and taxonomy management, automated rendition generation, version control, and approval workflows to govern publication. Implementation focused on asset lifecycle management, content packaging for marketing campaigns, and template driven delivery to the site front end. Adobe Experience Manager was configured to manage both creative and merchandising assets, aligning asset metadata to ecommerce product and category structures.
Operational ownership sits with marketing and web operations teams supporting the United Kingdom site, with governance established around metadata standards and editorial approval processes to coordinate creative updates and merchandising pushes. Uniqlo UK Adobe Experience Manager Digital Asset Management supports web content delivery and marketing operations through API driven asset publication and centralized asset governance.
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Uniqlo UK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Uniqlo UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Uniqlo UK EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2019 | 2019 |
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Uniqlo UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2015 | 2015 |
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Uniqlo UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Uniqlo UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Uniqlo UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||