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Unitec Telecom Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visys Sistemas Legacy Visys Discador PBX, VoiP and Phone Systems Collaboration n/a 2017 2017
In 2017, Unitec Telecom implemented Visys Discador from Visys Sistemas. Visys Discador is deployed as a PBX, VoiP and Phone Systems solution to support Unitec Telecoms contact-center and telephony process areas in Brazil. The implementation emphasizes dialer and IVR capabilities, with configuration aligned to discador workflows, URA driven call routing, campaign management, and agent console integration. Visys Discador is described in Unitec Telecoms partner and product listing as the application used for PABX and VoIP contact-center services, implying configuration of outbound dialing logic, interactive voice response flows, and real-time call handling modules. Operational integration focuses on telephony infrastructure, linking Visys Discador to enterprise PABX and VoIP endpoints and SIP trunking for Brazil-based contact-center operations. The deployment addresses contact-center operational functions such as campaign orchestration, call distribution, and telephony session control across Unitec Telecoms service footprint. Governance and process adjustments concentrate on standardizing dialer campaign setup, IVR menu design, and agent workflow orchestration to align telephony processes with contact-center operations. The narrative is based on Unitec Telecoms public product and partner listing which identifies Visys Sistemas and Visys Discador within the companys PBX, VoiP and Phone Systems capabilities.
IT Decision Makers and Key Stakeholders at Unitec Telecom
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Unitec Telecom Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Unitec Telecom Technographics

Unitec Telecom is a Communications organization based in Brazil, with around 850 employees and annual revenues of $213.0 million.

Unitec Telecom operates a diverse technology stack with applications such as Visys Discador, covering areas like PBX, VoiP and Phone Systems.

Unitec Telecom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visys Sistemas.

Unitec Telecom recently adopted applications including Visys Discador in 2017, highlighting its ongoing modernization strategy.

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