Miami, 33166, FL,
United States
United Cargo Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by United Cargo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 United Cargo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Cargo has purchased the following applications: FIS BillerIQ for Payment Processing in 2024, Microsoft 365 for Collaboration in 2017, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Cargo is running and its propensity to invest more and deepen its relationship with FIS Global , Microsoft , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Cargo revenues, which have grown to $240.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Cargo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS BillerIQ | Payment Processing | ERP Financial Management | n/a | 2024 | 2024 |
In 2024 United Cargo implemented FIS BillerIQ to power its Customer Billing Portal, establishing a Payment Processing capability within its finance and accounts receivable function in the United States. The deployment is centered on invoice presentment and online payments to support cargo and transport billing workflows, and it explicitly targets card and ACH payment acceptance alongside customer account self service.
FIS BillerIQ is configured to provide a branded electronic bill presentment and payment portal, supporting invoice presentment, payment capture, and customer account management features typical of Payment Processing platforms. The implementation emphasizes account self service for bill viewing and payment initiation, reducing manual receivables handling and routing routine payment interactions away from staffed channels.
Operational coverage is focused on United Cargo billing operations in the United States and is positioned as a finance accounts receivable tool for customer billing and collections. The public site indicates a branded EBPP portal and a reduction in call center load attributed to the portal, and dates are estimated based on public site information.
Governance and process changes center on centralizing invoice presentment and shifting routine payment workflows to the portal, which requires coordination between billing operations and customer support for escalation handling and dispute workflows. The implementation of FIS BillerIQ aligns United Cargo with standard Payment Processing practices for invoice driven collections and digital self service in cargo billing.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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