United Response
7th Floor, Knollys House, 17 Addiscombe Road,
Croydon, CR0 6SR,
United Kingdom
Croydon, CR0 6SR,
United Kingdom
44 20 8016-5678
Non Profit
United Response Technographics
United Response Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United Response and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 United Response employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Response has purchased the following applications: IRIS Financials for ERP Financial in 2008, IRIS Blue Octo Recruitment Technology for Applicant Tracking System in 2016, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Response is running and its propensity to invest more and deepen its relationship with IRIS Software , Stripe , MHR (formerly MidlandHR) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Response revenues, which have grown to $310.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Response intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United Response Tech Stack and Enterprise Applications
United Response ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IRIS Software | Legacy | IRIS Financials | ERP Financial | ERP Financial Management | n/a | 2008 | 2008 |
In 2008, United Response implemented IRIS Financials, deploying an ERP Financial application to centralize finance operations across England and Wales. The deployment addressed high-volume billing workflows, processing more than 5,000 invoices per month, and served both central finance teams and devolved regional offices.
IRIS Financials was configured to support core financial capabilities including invoicing and accounts receivable, credit control workflows, and detailed financial reporting. The charity uses IRIS Financials for finance and detailed reporting, including Vision reporting, with reporting configurations used to produce management and operational reports for finance staff.
Operational scope extends beyond central finance to non-finance users, who access IRIS Financials to support operational efficiency and to enable regional control of billing and collections. The implementation incorporated role-based access and devolved transaction entry to align transactional processing with regional service delivery and local financial stewardship.
Governance changes emphasized devolved control to regional offices and strengthened credit control and reporting processes, moving decision authority closer to operational teams. Outcomes explicitly stated include the ability to handle high-volume invoicing, improved credit control, and enhanced reporting capability using IRIS Financials.
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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United Response HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IRIS Software | Legacy | IRIS Blue Octo Recruitment Technology | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016 United Response implemented IRIS Blue Octo Recruitment Technology as its Applicant Tracking System and managed the integration of three systems to smooth onboarding for new starters. The deployment focused on consolidating recruitment intake, candidate tracking, and pre-employment screening into a single recruitment-to-hire workflow under IRIS Blue Octo Recruitment Technology.
The implementation configured core Applicant Tracking System capabilities including vacancy management, candidate lifecycle tracking, offer and acceptance workflows, and automated onboarding handoffs. Configuration emphasized data normalization for candidate records and orchestration of DBS check requests so that identity and screening status were visible alongside recruitment milestones.
Technically the program linked IRIS Blue Octo Recruitment Technology to the Mencap DBS system and to iTrent HR and payroll, creating an integrated data flow that handed vetted new starter records into HR and payroll provisioning. Integration work included mapping candidate fields to iTrent employee records, coordinating DBS status updates from Mencap, and establishing automated transfer points between recruitment and HR systems to reduce manual rekeying.
Operationally the implementation affected HR and recruitment teams across United Response in the United Kingdom and tightened governance around offer acceptance, DBS compliance, and payroll onboarding. Process changes centralized requisition approval and introduced checkpoint validation for DBS clearances before employee creation in iTrent, aligning recruitment workflows with HR and payroll control points.
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Core HR | HCM |
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2015 | 2015 |
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United Response Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 United Response implemented Microsoft 365 to provide organization-wide Collaboration capabilities. The deployment is a cloud-hosted Microsoft 365 tenant referenced in the organization's public website, indicating Microsoft 365 is surfaced in web facing content and services. The implementation supports core business functions including internal communications, document management and staff collaboration across the charity's UK operations and remote support teams.
Microsoft 365 deployment includes standard Collaboration modules such as Exchange Online for mail, SharePoint Online for intranet and document libraries, Microsoft Teams for synchronous collaboration and OneDrive for personal file storage, consistent with Collaboration category functional patterns. Tenant level administration and centralized identity and access control are presented through Microsoft 365 management planes and identity services, enabling role and group based access governance across departments. Public site references to Microsoft 365 assets suggest direct integration points between site content and Microsoft 365 services, aligning web content publishing with the organization's Collaboration platform.
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United Response Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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United Response CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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United Response EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Financial Consolidation and Close | EPM |
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2008 | 2008 |
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United Response PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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United Response IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at United Response
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by United Response Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from United Response IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the United Response digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD United Response Technographics
United Response is a Non Profit organization based in United Kingdom,
with around 3500 employees and annual revenues of $310.0 million.
United Response operates a diverse technology stack with applications such as
IRIS Financials, IRIS Blue Octo Recruitment Technology and Microsoft 365,
covering areas like ERP Financial, Applicant Tracking System and Collaboration.
United Response has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IRIS Software and Microsoft.
United Response recently adopted applications including
Elastic Email API in 2023, DocuSign eSignature in 2022 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of United Response’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates United Response’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete United Response technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.